Guest Experience Expert

1 week ago

Singapore beBeeService Full time $3,000 - $4,500

We are seeking a skilled and dedicated team member to fill the role of Senior Guest Service Assistant. As a key member of our front office team, you will play a vital part in ensuring that every guest has an exceptional experience at our hotel.

">
  • Create positive and memorable experiences for guests within the hotel lobby and reception area. This includes greeting guests warmly, responding promptly to their queries, and providing helpful advice on local amenities and attractions.
  • Collaborate closely with the Assistant Manager to deliver excellent customer service and support. This may involve addressing guest complaints, resolving issues efficiently, and maintaining open communication channels.
  • Maintain accurate and up-to-date knowledge of guest arrivals, events, and general information. This requires strong organizational skills and attention to detail.
  • Foster close working relationships with Concierge, Reception, Bell Counter, and Front Office Cashier teams to ensure seamless coordination and efficient guest handling.
  • Provide effective support in baggage and transport handling, as well as general enquiries. A positive attitude and proactive approach are essential in delivering exceptional guest service.

To be successful in this role, you should possess excellent communication and interpersonal skills. You will need to be able to work flexibly, including weekends and public holidays, and demonstrate a strong commitment to delivering high-quality service standards. If you have a passion for hospitality and are eager to develop your skills in a dynamic environment, we encourage you to apply.

">
  • Minimum completion of PSLE or its equivalent is required. However, prior work experience is not necessary, as we welcome applicants from all backgrounds.
  • Positive attitude, outgoing personality, and good communication skills are essential. You must also be willing to learn and adapt to new situations quickly.

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**24190924 **Job Category**Rooms & Guest Services Operations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    3 weeks ago

    Singapore Westin Hotels & Resorts Full time

    Guest Experience Expert - Service Express Join to apply for the Guest Experience Expert - Service Express role at Westin Hotels & Resorts Guest Experience Expert - Service Express 2 days ago Be among the first 25 applicants Join to apply for the Guest Experience Expert - Service Express role at Westin Hotels & Resorts Additional InformationJob Number...

  • Guest Experience Expert

    4 days ago

    Singapore St. Regis Hotels & Resorts Full time

    Overview Guest Experience Expert (Front Office) at St. Regis Hotels & Resorts Location: The St. Regis Singapore, 29 Tanglin Road, Singapore. Schedule: Full Time. Position Type: Non-Management. Located remotely: No. Position Summary Our jobs aren't just about giving guests a smooth check-in and check-out. We aim to build an experience that is memorable and...

  • Guest Experience Expert

    2 days ago

    Singapore Marriott International Full time $45,000 - $55,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationW Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International Full time $40,000 - $80,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International Full time $45,000 - $60,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore, 247911ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Guest Experience Expert

    1 week ago

    Singapore W Hotels Full time

    Overview Guest Experience Expert (Call Center Executive) role at W Hotels in Singapore. Full Time, Non-Management position located at W Singapore - Sentosa Cove. Job details Job Number: Job Category: Rooms & Guest Services Operations Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, 98374Schedule: Full Time Located Remotely?No...

  • Guest Experience Expert

    3 days ago

    Singapore W Hotels Full time

    Join to apply for the Guest Experience Expert (Bell Captain) role at W Hotels . Job Number: Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore Schedule: Full Time Position Type: Non-Management Job Responsibilities Respond to guest requests for special arrangements or services, such as transportation, reservations, or dry cleaning. Follow up to...

  • Guest Experience Expert

    6 days ago

    Singapore beBeeHospitality Full time $2,500 - $4,500

    Job Title: Guest Experience ExpertJob Description:As a valued member of our team, you will play a pivotal role in delivering exceptional guest experiences. Your responsibilities will include guiding front office and rooms division teams, ensuring the lobby area is immaculate and public spaces are well-maintained.Key tasks include receiving VIP guests at...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International Full time $2,500 - $4,000 per year

    JOB SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...