Guest Experience Expert

3 days ago

Singapore St. Regis Hotels & Resorts Full time
Overview

Guest Experience Expert (Front Office) at St. Regis Hotels & Resorts

Location: The St. Regis Singapore, 29 Tanglin Road, Singapore. Schedule: Full Time. Position Type: Non-Management. Located remotely: No.

Position Summary

Our jobs aren't just about giving guests a smooth check-in and check-out. We aim to build an experience that is memorable and unique. Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Responsibilities
  • Deliver a range of guest services that guide guests through their entire stay.
  • Move around the work space as needed to complete tasks efficiently and effectively.
  • Process operational needs and address guest requests in a timely manner.
  • Complete reports and share local area highlights as part of the guest experience.
Qualifications
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience required.
  • Supervisory Experience: No supervisory experience required.
  • License or Certification: None.
Physical and Workplace Requirements

Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and may perform movements such as moving, lifting, carrying, pushing, and pulling objects weighing up to 10 pounds without assistance.

Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Be part of a portfolio of brands with Marriott International and explore opportunities at St. Regis. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

#J-18808-Ljbffr

  • Guest Experience Expert

    2 weeks ago

    Singapore Marriott International, Inc Full time

    **Job Number** 24067869 **Job Category** Rooms & Guest Services Operations **Location** The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Expert

    7 days ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**24190924 **Job Category**Rooms & Guest Services Operations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    3 weeks ago

    Singapore Westin Hotels & Resorts Full time

    Guest Experience Expert - Service Express Join to apply for the Guest Experience Expert - Service Express role at Westin Hotels & Resorts Guest Experience Expert - Service Express 2 days ago Be among the first 25 applicants Join to apply for the Guest Experience Expert - Service Express role at Westin Hotels & Resorts Additional InformationJob Number...

  • Guest Experience Expert

    6 hours ago

    Singapore Marriott International Full time $45,000 - $55,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationW Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International Full time $40,000 - $80,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International Full time $45,000 - $60,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore, 247911ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Guest Experience Expert

    1 week ago

    Singapore W Hotels Full time

    Overview Guest Experience Expert (Call Center Executive) role at W Hotels in Singapore. Full Time, Non-Management position located at W Singapore - Sentosa Cove. Job details Job Number: Job Category: Rooms & Guest Services Operations Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, 98374Schedule: Full Time Located Remotely?No...

  • Guest Experience Expert

    2 days ago

    Singapore W Hotels Full time

    Join to apply for the Guest Experience Expert (Bell Captain) role at W Hotels . Job Number: Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore Schedule: Full Time Position Type: Non-Management Job Responsibilities Respond to guest requests for special arrangements or services, such as transportation, reservations, or dry cleaning. Follow up to...

  • Guest Experience Expert

    4 days ago

    Singapore beBeeHospitality Full time $2,500 - $4,500

    Job Title: Guest Experience ExpertJob Description:As a valued member of our team, you will play a pivotal role in delivering exceptional guest experiences. Your responsibilities will include guiding front office and rooms division teams, ensuring the lobby area is immaculate and public spaces are well-maintained.Key tasks include receiving VIP guests at...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International Full time $2,500 - $4,000 per year

    JOB SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...