Guest Experience Expert

3 days ago

Singapore W Hotels Full time

Guest Experience Expert (Front Desk Executive)
Join to apply for the
Guest Experience Expert (Front Desk Executive)
role at
W Hotels
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.
Seniority level : Entry level
Employment type : Full-time
Job function : Hospitality
#J-18808-Ljbffr

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International, Inc Full time

    **Job Number** 24067869 **Job Category** Rooms & Guest Services Operations **Location** The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Expert

    4 weeks ago

    Singapore St. Regis Hotels & Resorts Full time

    Overview Guest Experience Expert (Front Office) at St. Regis Hotels & Resorts Location: The St. Regis Singapore, 29 Tanglin Road, Singapore. Schedule: Full Time. Position Type: Non-Management. Located remotely: No. Position Summary Our jobs aren't just about giving guests a smooth check-in and check-out. We aim to build an experience that is memorable and...

  • Guest Experience Expert

    2 days ago

    Singapore Marriott International Full time $70,000 - $120,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationW Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International Full time $35,000 - $55,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore, 247911ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Guest Experience Expert

    4 weeks ago

    Singapore W Hotels Full time

    Join to apply for the Guest Experience Expert (Bell Captain) role at W Hotels . Job Number: Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore Schedule: Full Time Position Type: Non-Management Job Responsibilities Respond to guest requests for special arrangements or services, such as transportation, reservations, or dry cleaning. Follow up to...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International Full time $3,500 - $6,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSingapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore, 238865ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementJOB POSITION SUMMARYA key position which is instrumental in delivering seamless experience to our external and...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International Full time $40,000 - $60,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSingapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore, 238865ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementJOB SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

  • Guest Experience Expert

    3 days ago

    Singapore St. Regis Hotels & Resorts Full time

    Join to apply for the Guest Experience Expert (Front Office)role at St. Regis Hotels & Resorts Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International Full time $40,000 - $60,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationW Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International, Inc Full time

    **Job Number** 24028838 **Job Category** Rooms & Guest Services Operations **Location** Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** A key position which is instrumental in delivering...