Patient Experience Officer

Roles & ResponsibilitiesYou will support the Director and Deputy Director, Group Office of Patient Experience (OPE) to lead the team to establish a compassionate care culture in SingHealth where patients and caregivers are engaged as our partners-in-care. Your responsibilities include shaping the SingHealth Care Culture and Framework which informs policies,...

National University Hospital: A Leader in HealthcareThe National University Hospital (NUH) has a long history of delivering high-quality healthcare services, with a strong commitment to innovation and excellence.Career OpportunitiesWe are seeking a skilled Patient Experience Coordinator to join our team at NCIS. In this role, you will be responsible for...

Roles & ResponsibilitiesFront Desk & Patient ExperienceGreet patients and visitors warmly and assist with their inquiries. Facilitate patient registration, appointment scheduling, and follow-ups. Address patient concerns, feedback, and complaints professionally to ensure service recovery. Provide clear information on clinic services, procedures, and...

Roles & ResponsibilitiesResponsibilities:Front Desk Services Prepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...

This role offers the opportunity to make a meaningful contribution to the lives of patients and the public.As a Patient Experience Specialist, you will be responsible for delivering exceptional customer service, resolving caller inquiries, and assisting with appointment scheduling and rescheduling.You will work closely with the Institution Lead of the Group...

The RoleYou will serve as the primary point of contact for patients, external partners, and internal operations, efficiently managing patient flow and providing excellent customer service.Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes. Maintain accurate records and actively promote clinic services...

Roles & ResponsibilitiesResponsibilities:Front Desk Services Prepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...

Roles & ResponsibilitiesResponsibilities:Front Desk ServicesPrepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...

Roles & ResponsibilitiesJob descriptionRoles & ResponsibilitiesResponsibilities:Front Desk ServicesPrepare service reports by collecting and analyzing patient’s informationAttending incoming calls (new enquiries or exisiting patients)Change or cancel patient’s appointmentsPatient Servicing and RelationshipsRegister and maintain patient’s account by...

Roles & ResponsibilitiesJob descriptionRoles & ResponsibilitiesResponsibilities:Front Desk ServicesPrepare service reports by collecting and analyzing patient’s informationAttending incoming calls (new enquiries or exisiting patients)Change or cancel patient’s appointmentsPatient Servicing and RelationshipsRegister and maintain patient’s account by...

About UsThis is an IT support group that provides opportunities for individuals to collaborate with a multidisciplinary team, working closely with ICU physicians, nurses, and palliative care specialists to integrate humanistic care into daily patient management. We offer a unique chance to contribute to advancing best practices in compassionate ICU care,...

Roles & ResponsibilitiesWe are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.The successful candidate will be performing the following duties, but not limited to:Perform registration: key in patients' data and register in the system. Generate bill...

Roles & ResponsibilitiesBJIOS Orthopaedics is looking for an individual who is able to aid in the coordinating of care across multiple healthcare providers and settings. This role enhances the overall patient experience and the quality of care. To carry out this role, the following lists down the responsibilities of the PSA/O.Core ResponsibilitiesScheduling...

Job RequirementsWe are looking for a skilled Patient Service Associate to join our team at Tan Tock Seng Hospital.About the RoleThis is an exciting opportunity for a motivated and organized individual to play a key role in ensuring that our patients and their families have a positive experience during their time with us.Key ResponsibilitiesPatient Reception...

Career OpportunitiesTan Tock Seng Hospital offers exciting career opportunities for individuals passionate about healthcare and compassionate care. As an ICU Care Specialist, you will have the chance to work with our multidisciplinary team to enhance patient experience and stakeholder capabilities.About the RoleThis challenging role requires a self-driven...

Key ResponsibilitiesFacilitate the implementation of a comprehensive programme to enhance patient experiences and stakeholder capability.Provide operational and administrative support in collaboration with programme leadership.Ensure alignment to organisational goals and achievement of Key Performance Indicators (KPIs).

Job Title: Frontline Operations Staff About the Job We are seeking a highly organized and detail-oriented individual to join our team as a Frontline Operations Staff at Ang Mo Kio Central – Family Medicine Clinic. Job Scope Perform frontline operations, including registration, appointment scheduling, referral booking, dispensing of medication, and cashier...

Job Summary:We are seeking a highly motivated and organized Patient Service Officer to join our team on a contract-to-perm basis. As a key member of our patient service team, you will be responsible for providing exceptional customer service to patients, handling various administrative tasks, and supporting doctors in their daily operations.Key...

Roles & ResponsibilitiesJob Summary:Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.Responsibilities:Patient Care Management Greet and receive patients or visitors who present at reception counter Perform patient registration for both inpatient and outpatient by obtaining patient’s...

Roles & ResponsibilitiesJob Summary:Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.Responsibilities:Patient Care Management Greet and receive patients or visitors who present at reception counter Perform patient registration for both inpatient and outpatient by obtaining patient’s...