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Maritime Training Program Director

3 weeks ago


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Job Description

The role of an Academy Manager involves overseeing the sales and delivery of high-quality client training programs and services. This position requires close collaboration with business development and learning teams to ensure successful program execution.

The Academy Manager will be responsible for facilitating classes at the Maritime Safety Center, either as an instructor or through coordination with external facilitators. This includes leading or supporting proposal development, sales, and execution for client training and training approval/certification programs.

Developing strong relationships with clients is crucial in this role. The Academy Manager must deliver training programs in a creative, impactful, and top-quality manner across multiple clients and business units.

Promoting the Maritime Safety Center at local or regional maritime events is also an important aspect of this position. The goal is to broaden awareness and generate interest among industry professionals.

  • Facilitate classes at the Maritime Safety Center, either as an instructor or through coordination with external facilitators.
  • Lead or support proposal development, sales, and execution for client training and training approval/certification programs, working with business development and sales teams.
  • Develop client relationships through consistent delivery of training programs in a creative, impactful, and top-quality manner – across multiple clients and business units.
  • Promote the Maritime Safety Center at local or regional maritime events, seeking opportunities to broaden awareness and generate interest.
  • Act as local market intelligence for maritime training needs in the region.
  • Manage various financial aspects of the appointed Academy, including invoicing, inter-departmental billing, budget resource planning, and monthly operating report forecasts.
  • Procure and oversee supplier performance, maintaining vendor contracts and initiating new ones.
  • Act as a Subject Matter Expert in developing and facilitating client training programs.
  • Keep stakeholders informed of performance and activities.
  • Remain abreast of industry trends and the competitive landscape to ensure client programs are ahead of the curve.
  • Ensure recommendations are made to keep the Academy organized, properly staffed, and operating efficiently.
  • Oversee instructor coordination, reproduction of learning materials, packaging, and delivery.
  • Maintain training materials according to quality procedures.
  • Report periodically on training delivery statistics.
  • Seek continual improvement to ongoing training operations.
  • Evaluate feedback with personnel and clients, assuring satisfaction and resolving problems.
  • Ensure Quality System requirements are fulfilled, participating in internal and external audits, and maintaining quality records and procedures.