Senior Digital Program Manager

1 week ago

Singapur, Singapore DBS Bank Full time
Job Summary

We are seeking a seasoned Senior Digital Program Manager to lead the delivery of high-impact digital programs in our Consumer Banking Technology team. As a key member of our team, you will be responsible for driving cross-functional program initiatives, coordinating with Product and Engineering teams, and establishing program frameworks and best practices.

Key Responsibilities
  • Lead and manage successful delivery of high-impact and highly cross-functional program initiatives.
  • Coordinate with Product and Engineering teams to drive the execution of large-scale and highly dependent technical projects.
  • Establish and drive adoption of program frameworks, tools, and best practices.
  • Contribute to the definition, development, and tracking of effective metrics and operational improvements.
  • Drive strategic cross-functional planning, leading discovery and prioritization by closely partnering with engineering leads to develop program plans, including roadmap, dependency identifications, and resourcing plan.
  • Escalate urgent issues appropriately and drive them to closure in a timely manner.
  • Ability to translate product and operational requirements into actionable items required to implement and successfully launch a program.
  • Plan, lead, and drive projects through their entire lifecycle.
  • Foster collaborative partnerships across functional teams, including remote teams.
  • Identify areas of risk and methods of implementation for large, complex projects.
  • Identify gaps and recommend enhancements related to new and/or existing products, services, and workflows based on a broad view of the organization.
  • Coordinate with key stakeholders across teams to improve alignment, develop joint priorities with the technology and business teams.
  • Manage highly complex issues arising from the implementation of new platforms.
  • Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
  • Collaborate and partner with different business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed.
  • Influence change in order to improve performance results, organization effectiveness, and/or systems/quality/services.
Requirements
  • Demonstrated 10-15 years' progressive management experience, including large-scale Project & Programme Management.
  • Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results, and managing risk.
  • Knowledge and management of complex programs is a must.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes, and challenge conventional practices.
  • Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.
  • Project/program management leadership including scope, schedule, budget, quality, risk, communications, procurement, human resources, and integration management.
  • Proven competency in strategic leadership, executive communication and influence, organizational agility, cross-team collaboration, drive for results, and written and verbal communications.
  • Demonstrated leadership abilities, effective in matrix management and team building.
  • Strong communication and interpersonal skills. Ability to speak to technical-level staff and summarize communications for business stakeholders and executives.
  • Strong organizational skills, the ability to perform under pressure, and management of multiple priorities with competing demands for resources.
  • Change driver – Significant experience in managing and driving change.
  • Highly effective in managing the risk and cost implications of IT contracts or contract negotiations.
  • Ability to act as a consultative manner with both business and IT leaders to align strategy.
  • Knowledge in technical program management methodologies.
  • Experience taking ownership and delivering results in a fast-paced, dynamic environment.
  • Solid understanding of Agile/Scrum methodologies, Project Management, Software Development Life Cycle, Software Quality Assurance methodologies, and familiarity with project management tools and bug/issue tracking system.
  • Knowledgeable in Digital Platform will be an added advantage.
What We Offer

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

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