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Clinical Front Desk Coordinator
2 weeks ago
This role is based at our Anson clinic.
- Manage the reception area and perform front-desk duties such as:
- Registration
- Appointment scheduling
- Billing
- Answering phone calls
- Arranging bookings for Radiology and Laboratory tests
- Handle blood, urine, and stool samples; liaise with Laboratory for specimen collection and delivery
- Process prescriptions accurately and dispense medicines
- Manage billing transactions under various government schemes and managed care programs
- Answer client inquiries, provide information, reassurance, and financial counseling
- Assist the doctor in chaperoning clients if required
- Manage stock and inventory
- Operate the Clinic Management System
- Perform basic health screening assessments, including:
- Height, weight, blood pressure
- Waist and hip measurements, body fat analysis
- Vision testing and Electrocardiogram (ECG)
Maintain the general cleanliness of the clinic. Perform ad-hoc duties as assigned.