
VIP Experience Coordinator
7 days ago
We are seeking a skilled and experienced individual to join our team as an Executive, VIP Reservations. This is a unique opportunity to take your customer service skills to the next level and deliver exceptional experiences for our guests.
Job Description:As an Executive, VIP Reservations, you will be responsible for delivering outstanding service to our valued guests. Your primary focus will be on understanding their expectations and meeting their needs in a timely and efficient manner. You will handle and process calls and emails from guests, ensuring that bookings and requests are processed accurately and efficiently to exceed service standards.
Our ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment. If you are passionate about delivering exceptional customer service and are looking for a new challenge, we encourage you to apply.
Requirements:- Meet the minimum age requirement of 21 years.
- Diploma with proficiency in Microsoft Office applications.
- Relevant customer service experience in a call centre or hotel environment.
- Ability to work rotating shifts, including weekends and public holidays.
Our organization offers a competitive salary and benefits package, including opportunities for professional growth and development.
Others:This is a full-time position, and our ideal candidate will be based at our main office location. We offer a dynamic and supportive work environment, and we are committed to fostering a culture of excellence and innovation.
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Vip Coordinator
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