Transformational Enterprise Service Leader

2 weeks ago

Singapore beBeeCustomerCentric Full time $80,000 - $120,000
**Job Description**

We are seeking a highly skilled Enterprise Service Manager to drive customer satisfaction, manage service delivery, and ensure the successful execution of projects.

**Responsibilities:**
  • Understand customer networks and services to design tailored solutions, leveraging expertise in project delivery and customer success management.
  • Lead project teams to create and execute complex service solutions, ensuring strategy alignment, risk mitigation, and project fulfilment.
  • Drive project delivery and contract fulfilment, addressing challenges in planning, construction, maintenance, optimization, and operations.
  • Manage delivery across industries, executing mid-complexity projects and overseeing multinational service operations.
  • Develop and execute key strategies for driving business growth and improving customer experience.
**Key Skills and Qualifications:
  • Strong leadership and project management skills with ability to lead cross-functional teams.
  • Excellent communication and interpersonal skills with ability to build strong relationships with customers and stakeholders.
  • Proven track record of delivering results-driven solutions and meeting customer needs.
  • Ability to analyze complex problems and develop effective solutions.
  • Knowledge of service management principles and practices.
**Benefits:**
  • Opportunity to work with a global leader in ICT infrastructure and smart devices.
  • Chance to develop and execute strategic plans for driving business growth.
  • Collaborative and dynamic work environment.

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