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Assistant Ticket Manager Singapore
1 week ago
The Assistant Ticket Manager Singapore is responsible for assisting the Head of Operations in overseeing the day-to-day activities of the Ticketing Operations team. This includes supervising customer service representatives, improving operational processes, and resolving customer complaints.
You will work closely with various departments to streamline processes, improve productivity, and contribute to strategic decision-making. Your goal will be to shape the customer experience by identifying their needs and providing the best solution possible through highly competitive customer service.
To succeed in this role, you must have a strong ability to multitask in a fast-paced environment, lead and inspire teams, and demonstrate ethical behaviors.
