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Event Services Coordinator

2 weeks ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

Company Overview

PERSOLKELLY SINGAPORE PTE. LTD. is a leading provider of recruitment services in Singapore, with a reputation for delivering high-quality candidates to our clients.

We are committed to providing excellent customer service and building long-term relationships with our clients and candidates.

Job Summary

We are seeking a highly motivated and experienced Event Services Coordinator to join our team at PERSOLKELLY SINGAPORE PTE. LTD.

The ideal candidate will have a strong background in event planning and coordination, with a minimum of 3-5 years of experience in the MICE or hospitality industry.

Responsibilities:

  • Work closely with the sales manager to plan and coordinate events, including banquets, weddings, and conferences.
  • Ensure proper event setup according to client requirements, including seating arrangements, audio-visual needs, and food and beverage services.
  • Coordinate with kitchen and service staff to ensure timely food preparation and delivery.
  • Supervise event staff during events to ensure exceptional service and adherence to company standards.
  • Assist in scheduling and managing event staff, including wait staff, captains, and bartenders.
  • Provide training and guidance to new employees and ensure that all staff are well-prepared for events.
  • Monitor staff performance and address any service issues that arise during events.
  • Act as a liaison between clients and the event team to ensure that all event details are executed to the client's satisfaction.
  • Address client requests, concerns, and feedback during events to ensure a smooth and positive experience.
  • Conduct post-event follow-ups to gather client feedback and ensure client satisfaction.
  • Ensure that all events meet high-quality standards, from food presentation to customer service.
  • Monitor event spaces for cleanliness, safety, and adherence to health and safety regulations.
  • Implement corrective measures when necessary to address any issues with service or event execution.

Requirements:

  • Diploma or degree in Hospitality, Hotel Management, or a related field.
  • Minimum 3-5 years of experience in event planning and coordination, preferably within the MICE or hospitality industry.
  • Strong leadership and staff management abilities.
  • Excellent communication and customer service skills.
  • Ability to handle high-pressure situations and problem-solve on the spot.
  • Knowledge of event setup procedures, food and beverage service, and event coordination.
  • Proficiency in Microsoft Office and event management software.