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Helpdesk and Support Technician

3 weeks ago

Singapore Caxton Investments Llp Full time
About the Job:
Caxton Investments LLP is seeking a highly skilled and experienced Desktop Support Engineer to join our team in Singapore. As a key member of our global IT operations team, you will be responsible for providing top-notch IT support and operations for our Singapore office (approximately 15 users). You will be directly reporting to our IT Support & Helpdesk Manager, based in London. The selected candidate will be responsible for researching issues and bringing resolution to complex problems.
The working hours are from 7:30 AM to 5:00 PM with rotational after-hour support shared between the team. The role sits as part of a broader team responsible for global desktop support and desktop engineering. This is a 5-day in-office role.

Qualifications and Skills:
  • Minimum 5 years of experience in a similar role.
  • Excellent technical skills, including knowledge of Microsoft products.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.