New Business Enterprise Sales Professional

We are seeking an experienced sales professional to join our team as a New Business Enterprise Sales Professional. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in the enterprise space.

Your primary focus will be on prospecting, solution selling, and acquiring new enterprise accounts in BFSI, Airlines, Retail, and Conglomerates in China that focus on international businesses. You will work closely with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of our Authentication & Security, Marketing & Promotions, Sales & Customer Service solutions.

• Be responsible for new customer acquisition, while being assigned a quota for net new bookings.
• Work with teams in Finance, Legal, Deal Desk, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
• Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
• Balance competing priorities and manage multiple projects and deals at the same time.
• Drive synergy cross functionally with marketing, partners, product, and finance to develop long-range territory strategies and sales plans.
• Act as the voice of the customer to our product and carrier relations teams.
• Establish yourself as a subject matter expert in the Customer Engagement industry - staying up to date on key industry initiatives and new capabilities - sharing your knowledge with your customers and the wider go-to-market organization.

To succeed in this role, you will need:

• At least 5+ years experience in full-cycle Enterprise direct sales within the Enterprise space (G2K), managing or leading quantitative, highly analytical products or solutions for their customers.
• At least 5+ years of experience in full-cycle sales directly selling technical Customer Engagement solutions.
• Experience outbound prospecting in acquiring new Enterprise accounts in BFSI, Airlines, Retail, and executing strong quarterly planning strategy for territory penetration.
• Proven track record developing strategic relationships within the Enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline/business development, and developing strategic long-term account plans.
• Technical solutions selling experience working with real customers, listening to them, and solving problems.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• The ability to provide thorough weekly forecasting metrics and communicate them in a succinct manner.
• Strong interpersonal and communication skills, with the ability to easily make complex contractual, technical, and financial details sound simple.
• Ability to influence and build effective working relationships with all levels of the organization.
• Entrepreneurial mindset with appetite to define process and build programs.
• Deep experience in solutioning Enterprise Contact Center use cases with business outcome.
• Experience selling to Global 2000 China-to-Global Enterprises.
• An understanding of the cloud computing/communications business model and excitement for selling to a technical audience while applying a solutions-focused approach to selling.
• A Bachelor's degree or equivalent experience.

This role offers:

• Competitive salary and bonus structure.
• Comprehensive benefits package including health insurance, retirement savings plan, and generous time-off policy.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, more than 30% travel is anticipated to help you connect in-person in a meaningful way.