Customer Services Project Manager
4 days ago
About the Role
We are seeking a highly skilled and experienced Project Manager to join our team at SAP. As a Project Manager, you will be responsible for supporting our customers' transformation strategy through the management of cloud, on-premise or hybrid implementation initiatives with SAP Activate methodology.
Key Responsibilities
- Manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units and service partners/vendors.
- Provide leadership to cross-functional teams responsible for delivering defined project outputs on time, on budget and with highest quality.
- Assist SAP Sales teams during the Bid Phase by providing input into the proposal especially regarding the solution delivery model, project structure, organization, scoping, estimation and risk assessment.
- Manage complex projects or programs that require coordination of work between various parties such as: third party sub-contractors, SAP Development, and Global Support organizations.
Requirements
- Master's degree, or equivalent tertiary study.
- 0-3 years' work experience with customer facing roles.
- Team player with ability to work independently and take ownership of assigned tasks.
- Good listener with excellent communication skills, empathetic, collaborative.
- Resourceful self-starters with strong interpersonal skills who are eager learners.
- Interested in technology, innovation, and how digital platforms can solve business challenges.
- Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure.
What You'll Get From Us
At SAP, we help you make your career your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
Why SAP?
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We Win with Inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
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