Customer Services Project Manager

4 days ago


Singapore SAP Full time

About the Role

We are seeking a highly skilled and experienced Project Manager to join our team at SAP. As a Project Manager, you will be responsible for supporting our customers' transformation strategy through the management of cloud, on-premise or hybrid implementation initiatives with SAP Activate methodology.

Key Responsibilities

  • Manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units and service partners/vendors.
  • Provide leadership to cross-functional teams responsible for delivering defined project outputs on time, on budget and with highest quality.
  • Assist SAP Sales teams during the Bid Phase by providing input into the proposal especially regarding the solution delivery model, project structure, organization, scoping, estimation and risk assessment.
  • Manage complex projects or programs that require coordination of work between various parties such as: third party sub-contractors, SAP Development, and Global Support organizations.

Requirements

  • Master's degree, or equivalent tertiary study.
  • 0-3 years' work experience with customer facing roles.
  • Team player with ability to work independently and take ownership of assigned tasks.
  • Good listener with excellent communication skills, empathetic, collaborative.
  • Resourceful self-starters with strong interpersonal skills who are eager learners.
  • Interested in technology, innovation, and how digital platforms can solve business challenges.
  • Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure.

What You'll Get From Us

At SAP, we help you make your career your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Why SAP?

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We Win with Inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.


  • Project Manager

    1 day ago


    Singapore PM ASIA PROJECT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesPM Group Singapore is currently looking to hire a Project Manager to lead and support our client's CAPEX projects. The incumbent will be involved in handling projects within the Pharmaceutical/Life Sciences sectors.Your day-to-day role would involve the following activities: Manage project activities within the project team ensuring...


  • Singapore NLS TRANSPORT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesReport and works closely with Operations Manager Monitor customer service trends, anticipate customer needs, and develop strategies to ensure that customer service is at the highest possible levelTrain and guide customer service personnel to ensure customer service standards are metDevelop customer service guidelines and implement...


  • Singapore NETWORK EXPRESS COURIER SERVICES PTE LTD Full time

    Roles & ResponsibilitiesCustomer Service Manager responsibilities include:· Enhancing customer service experience in courier services, create engaged customers and facilitate organic growth· Taking ownership of customers issues and following problems through to resolution· Setting a clear mission and deploying strategies focused towards that missionJob...

  • Project Director

    15 hours ago


    Singapore PM ASIA PROJECT SERVICES PTE. LTD. Full time

    We are seeking a highly skilled Senior Project Engineer to join our team at PM ASIA PROJECT SERVICES PTE. LTD.The ideal candidate will have a strong background in project management, particularly in GMP environments, and will be able to drive projects to completion within time and cost control requirements.The key attributes we are looking for...


  • Singapore ADVINES HR SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob descriptionFunctional objectives (Role / desired outcome)• Integrated and effective customer service hub with close cross-regional and -functional alignment.• High customer satisfaction and loyalty via above-average customer service levels.Tasks and Responsibilities• Develop and execute a comprehensive customer service...

  • Project Accountant

    1 day ago


    Singapore PM ASIA PROJECT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesThere is an immediate vacancy for a Project Accountant to provide on-site full-time support to one of PM Group’s key pharmaceutical clients in Singapore. The role will mainly involve Costing, CAPEX & Project Accounting, Statutory Reporting and Business Partnering for the Engineering team.Key Responsibilities: Assessing commercial...


  • Singapore JJ CONSULTING SERVICES Full time

    {"Job Title: Customer Service OfficerJob Summary: We are seeking a highly skilled Customer Service Officer to join our team at JJ Consulting Services. As a key member of our airport operations team, you will be responsible for providing exceptional customer service and ensuring a positive passenger experience.Key Responsibilities:* Lead a team in managing...

  • Project Manager

    1 month ago


    Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesProject Manager (Infrastructure, Security)/ Customer Service ManagementJob Description & RequirementsOur esteem client is looking for an Project Manager (Infrastructure, Security)/ Customer Service ManagementThe Project Manager (Infrastructure, Security)/ Customer Service Management must be trained and certified. He/ She must be able...


  • Singapore JJ CONSULTING SERVICES Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Officer to join our team at JJ Consulting Services. As a key member of our operations team, you will be responsible for ensuring exceptional customer service and experience for our clients.Key ResponsibilitiesLead and manage a team of customer service representatives to achieve high...


  • Singapore JJ CONSULTING SERVICES Full time

    Customer Service Officer (Airport)About the RoleJJ Consulting Services is seeking a highly skilled and motivated Customer Service Officer to join our team at the airport. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and ensuring that our service standards are met.Key...


  • Singapore R & R EXPRESS SERVICES PTE LTD Full time

    Roles & ResponsibilitiesRequirements: Fluent in English and basic mandarin Relevant experience for minimum 3 years Able to communicate with colleagues from different levels Compulsory PC skills Able to assist in Retail & Production as and when requiredJob Description: Attending to customers enquiry & feedbacks Assist in production where necessary ...


  • Singapore PM ASIA PROJECT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesWe have an immediate requirement for a senior project engineer, who has the capability to drive the project to completion within the time and cost control requirements.Some of the key attributes that we are looking for: plan and develop an understanding of the owner’s goals, and align the project to match. foresee potential...


  • Singapore GIC TESTING & INSPECTION SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesOverall job objectives Responsible in supporting and assist the laboratory in the various areas of customer service and coordination with all related parties to meet customers expectation and needsCore responsibilities Handle customer enquiries received via telephone and email, deliver customer satisfaction through excellent service...


  • Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...


  • Singapore ECO HYPER PTE. LTD. Full time

    Roles & Responsibilities Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions taken Communicating with internal teams to discuss sales...


  • Singapore Integrated Project Services Full time

    We are seeking a seasoned Business Development Director to join our team in Singapore. As a key member of our regional leadership team, you will be responsible for developing market intelligence through our key account program, creating strategies for country-specific plans, and qualifying and developing leads. You will also assist in developing sales...


  • Singapore NLS TRANSPORT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesAt NLS Transport Services PTE. LTD., we are seeking a Customer Service Director to work closely with our Operations Manager and lead our customer service team to ensure the highest possible level of service delivery.The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of...

  • Client Services

    2 months ago


    Singapore CNS CORPORATE SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionRESPONSIBILITIES• Manage development and delivery of suitable marketing and media solutions for client's marketing and communication needs. e.g. events, in-store, social media, partnerships, artwork, where appropriate• Create and execute work plans for publicity and/or marketing campaigns and events• Work with...


  • Singapore ELITE MANAGEMENT SERVICES PTE. LTD. Full time

    Service Crew RoleAs a key member of the ELITE MANAGEMENT SERVICES PTE. LTD. team, the Service Crew will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. The role involves taking orders, serving food and beverages, and verifying the identification and age of customers who order alcoholic...


  • Singapore Seacare Manpower Services Pte Ltd Full time

    Job Title: Part Time Telephone OperatorJob Summary:We are seeking a Part Time Telephone Operator to join our team at Seacare Manpower Services Pte Ltd. As a Part Time Telephone Operator, you will be responsible for handling incoming and outgoing calls to ensure customers' queries are answered professionally and in accordance with telephone standards.Key...