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Customer Support Specialist

2 months ago

Singapore GLOBAL AIRFREIGHT INTERNATIONAL PTE. LTD. Full time

Job Title: Customer Support

Job Summary:

We are seeking a highly skilled and motivated Customer Support professional to join our team at GLOBAL AIRFREIGHT INTERNATIONAL PTE. LTD. As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Responsibilities:

* Provide sales support to the Business Development Manager
* Coordinate daily shipping activities, including AIR/SEA/Cross Border /3RD PARTY shipments
* Handle billing advise and recoveries
* Provide administrative support, including filing, circulation, and report preparation
* Undertake new projects and assignments as given by the Department Manager
* Represent the sales department in various taskforce/committee

Requirements:

* Excellent interpersonal and communication skills
* Strong ownership and sense of responsibility
* Ability to manage multiple tasks efficiently
* Excel skills will be an advantage

Benefits:

* Good structured career progression
* Comprehensive training will be provided
* Monday – Friday (5 days standard Office hour)

If you have the skills and passion to deliver exceptional customer support, we encourage you to apply for this exciting opportunity.