Library Collection Specialist
2 days ago
About the Role
This position is responsible for providing exceptional customer service, handling inquiries via various communication channels, and ensuring the accuracy of E-resources data.
Key Responsibilities:
- Provide timely responses to customer inquiries and concerns, adhering to regulations and guidelines.
- Assist library users with research and reference services, ensuring their needs are met promptly.
- Maintain and update E-resources to ensure up-to-date and accurate data.
- Process interlibrary loans, managing inventory data accurately.
- Offer information assistance to meet library users' requirements, promoting a positive experience.
- Ensure library etiquette is maintained, keeping the area clean and organized.
- Perform updates and revisions in the system, collaborating with the library management team.
- Oversee collections, manage resource acquisition, and track library item movements, guaranteeing data accuracy in the LMS.
- Compile reports, handle unforeseen circumstances, and provide administrative support as needed.
Requirements and Qualifications:
- Minimum Diploma or equivalent, plus 3 years of relevant working experience.
- Prior experience in a law library setting is highly advantageous.
- Familiarity with Cataloguing Knowledge based on Los Angeles County Law Library Class K-Law Classification is preferred.
- Certifications in Library and Information Management are beneficial.
- Proficiency in Microsoft Office and technology tools is required.
- Meticulous attention to detail, excellent communication, and interpersonal skills are essential.
Compensation:
The estimated annual salary for this position is around SGD $50,000 - SGD $65,000, depending on qualifications and experience.
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