Card Payment Security Specialist

1 month ago


Singapore DBS Bank Full time
Role Overview

We are seeking an experienced Card Payment Security Specialist to join our team at DBS Bank in Singapore.

Job Summary

The ideal candidate will have a strong understanding of card payment security features, 3DS transactions, and STIP. They should be able to collaborate effectively with stakeholders to enhance card payment security and optimize fraud parameters.

Key Responsibilities
  1. Enhance Card Payment Security: Collaborate with stakeholders to review and optimize fraud parameters, manage 3DS transactions, and improve authorization approval rates and reduce declined transactions.
  2. Payment Controls and Alerts: Develop and manage card payment security features such as payment controls and card transaction alerts, Continuously optimizing the digital engagement journey.
  3. Support and Testing: Provide support during UAT, LV phases, and troubleshoot customer reported issues, ensuring timely resolutions.
  4. Continuous Improvement: Monitor and analyze security features performance, staying updated on industry trends and implementing necessary changes to ensure the organization remains at the forefront of industry standards.
  5. Communication and Adoption: Develop communication strategies and conduct experiments to drive awareness, adoption, and usage of card payment security features.
  6. Stakeholder Collaboration: Work with internal and external stakeholders, including Compliance, Fraud Ops, Technology, and payment networks like Visa and Mastercard.
Requirements
  1. At least 5-7 years of experience in card payment security, fraud prevention, or a related field.
  2. Strong understanding of card payment security features, 3DS transactions, and STIP.
  3. Experience with Payments (Digital Wallet, Credit Card, Banking, Online, Offline), especially with ecommerce systems, payments gateways, and payment processors is highly valued.
  4. Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  5. Customer-centric, able to understand and anticipate what customers need.
  6. Strong communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.
  7. Experience in UAT and LV is a plus.
  8. Familiarity with industry standards and regulatory requirements in payment security.
Location and Benefits

Singapore-DBS Asia Central Full-time job with a regular schedule and a competitive salary range estimated between SGD $100,000 - SGD $150,000 annually.



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