Senior Director, Technology Development, Cards and Payments
1 month ago
About the Role:
We are seeking a seasoned technology leader to head our Cards Technology development team. The ideal candidate will have a strong background in technology management, with a proven track record of delivering global/ regional IT capabilities for a multi-national/regional company.
Key Responsibilities:
- Lead, build, and manage a team for the Cards application development teams across the markets supported by UOB
- Manage the application build and maintenance of Cards processor (CardLink-Mainframe) platform and distributed platform teams (Remote commerce, portals, collections, loyalty, and digital banking interfaces)
- Plan, monitor, and manage risks/issues related to technical delivery
- Manage technical implementation plan across application teams - Hands-on leadership required to drive technical implementation activities across application teams to ensure non-event production cutover and adequate post-implementation support
- Escalate issues that impact project schedule on a timely basis and propose workarounds/resolutions
- Partner with Program managers and Business Solution Specialist to collate, understand, and finalize functional and technical requirements
- Plan technical deliverables (combination of host and distributed platforms) to meet project requirements within allocated budget and schedule
- Plan & collaborate across different domain application teams outside Cards Technology to manage technical and security-related dependencies of the solution
- Engage and collaborate with Architects, Security, and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards
- Ensure that the application teams across Group and countries build enhancements according to the technical solution plan
- Partner with Test Management teams to ensure completion of SIT, UAT, performance/load testing, and application security testing with quality results
- Build exceptional peer relationships with key stakeholders and be able to influence key outcomes
- Demonstrate energy and ability to function in an intense & complex environment, demonstrating initiative and operating with an ownership attitude to deliver results
About You:
The ideal candidate will be a dependable and resourceful technology management professional who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in a high-pressure environment is essential.
Requirements:
- Bachelor's Degree in Computer Science, Engineering, or similar domain. Related professional/technical qualification will be advantageous although not mandatory
- More than 15 years' track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility
- More than 10 years' leadership experience in managing IT delivery teams
- Strong technical/platform knowledge mainframe (Cics/Cobol), distributed platforms, and middleware (Linux/Unix, Oracle databases, Java platforms, and web containers like WebLogic, WebSphere, JBoss EAP)
- Exceptional business domain knowledge covering areas of cards, remote commerce, portals, collections, loyalty rewards, and open banking
- Experience in executing large-scale Cards technology transformation. A good understanding of the credit card industry and functions of HSM and different types of keys is essential
- Experience in running both Waterfall and hybrid Agile projects
- Experience in managing and implementing large-scale projects covering multiple domains
- Proven result-oriented person with a focus on delivery
- Strong customer service focus with the ability to communicate with highly technical management teams
- Should demonstrate a disruptive innovative mindset that will make innovation mainstream and help the business take strides in an extremely competitive environment
- Experience in actual systems development work, with prior coding, functional specifications, and technical specifications, and systems development and testing experience
- Proven track record of running a cross-functional horizontal team, supporting multiple delivery teams
- A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint
- Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders
- Good problem-solving, analytical, synthesis, system thinking, and solutioning skills
- An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels
- Lead and develop a team for the Cards application development teams across the markets supported by UOB
- Develop and implement strategies to drive business growth through technology innovation
- Provide technical leadership and direction to the Cards Technology development team
- Collaborate with key stakeholders to ensure smooth delivery of Cards technology projects
- Develop and maintain relationships with key partners and vendors to ensure successful delivery of Cards technology projects
- Stay up-to-date with the latest technology trends and innovations, and apply this knowledge to drive business growth and improvement
- Manage and maintain the overall quality and integrity of the Cards Technology development team
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