Card Compliance Specialist

3 days ago


Singapore WISE ASIA-PACIFIC PTE. LTD. Full time

Job Overview

WISE ASIA-PACIFIC PTE. LTD.

We are seeking an experienced Card Compliance Specialist to join our team in Singapore. The successful candidate will be responsible for overseeing compliance with regulatory and industry standards for card payment transactions, ensuring the health and performance of transaction processes, and leading initiatives to improve transactional efficiency and regulatory alignment.

About You

This role is ideal for individuals with a deep understanding of card payment networks, regulatory standards, and the transaction lifecycle. As a Card Compliance Specialist, you will analyze complex data to identify trends, risks, and areas for improvement, and develop and implement a strategy for continuous improvement in transactional health and scheme compliance.

Your Responsibilities

  • Oversee the health of card transactions to ensure seamless customer experience and minimal disruptions;
  • Monitor transaction processing metrics such as decline rates, authorization speeds, and transaction volumes;
  • Understand compliance requirements with all card network (e.g., Visa, Mastercard) regulations and scheme requirements;
  • Engage with card networks, staying ahead of upcoming changes and requirements, and be able to stand the grounds from the issuance perspective;
  • Collaborate with the card risk and fraud teams to set up systems that detect and mitigate abuse activity within card transactions;
  • Implement controls that protect the company from reputational and financial risks associated with non-compliance;
  • Develop and maintain key performance indicators (KPIs) for transaction health and scheme compliance;
  • Report on transactional health and compliance metrics to executive leadership, identifying areas for improvement;
  • Implement action plans for any identified gaps or risks in transaction health or compliance adherence;
  • Lead efforts to improve transaction quality and compliance processes, such as optimization of authorization rates and decline mitigation;
  • Work closely with product and engineering teams to implement new systems or modify existing ones to meet compliance needs;
  • Develop and implement a strategy for continuous improvement in transactional health and scheme compliance, aligning with broader business goals;
  • Manage and develop a team responsible for monitoring and reporting on transactional health and compliance.

Requirements

To succeed in this role, you will need:

  • Industry Knowledge: Deep knowledge of card payment networks, regulatory standards, and the transaction lifecycle;
  • Compliance Expertise: Familiarity with regulatory standards like PCI-DSS, as well as specific card network rules;
  • Analytical Skills: Ability to analyze complex data to identify trends, risks, and areas for improvement;
  • Leadership: Strong team management skills and experience leading initiatives across cross-functional teams;
  • Communication: Proficiency in communicating compliance requirements, transaction issues, and improvement strategies to both technical and non-technical stakeholders;
  • Problem-Solving: Strong decision-making and problem-solving skills to address issues swiftly and effectively.

Salary and Benefits

The salary for this role is SGD 120,000 - 180,000 per annum, depending on experience, plus benefits and bonuses. We offer a competitive compensation package, professional growth opportunities, and a dynamic work environment.

How to Apply

If you are a motivated and results-driven individual with a passion for card compliance, please submit your resume and cover letter to us.


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