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Exceptional Dining Experience Ambassador

3 weeks ago

Singapore beBeeService Full time $2,400 - $4,200

Customer Service Host/Hostess Wanted

We are seeking a highly skilled and experienced Customer Service Host/Hostess to join our team. The ideal candidate will be responsible for ensuring that every guest has a memorable and enjoyable dining experience.

Job Description

We are looking for a professional and organized individual who can efficiently manage reservations, handle inquiries, and provide exceptional customer service. Your primary responsibilities will include:

  • Welcoming guests warmly and making them feel at home
  • Managing reservations and seatings with precision and care
  • Providing detailed information about the restaurant's offerings and menus
  • Familiarizing yourself with the hotel's processes and technologies to enhance the guest experience

Key Skills and Qualifications

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong attention to detail and ability to multitask. You should also have knowledge of Microsoft Office and previous experience in a food service position.

  • Certificate or diploma in hospitality or related field
  • Minimum of 6-12 months hands-on experience in food service position
  • Working knowledge of Microsoft Office
  • Retail or guest interaction experience

Benefits

We offer a comprehensive benefits package that includes:

  • Duty meals provided
  • Colleagues' discount and/or preferential room rates at worldwide hotels
  • Flexible benefit - dental/optical/vacation expenses/children's education
  • Medical and wellness benefit
  • Comprehensive insurance coverage

Growth Opportunities

We are committed to providing our employees with opportunities for growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.