
Dining Experience Ambassador
1 week ago
We are seeking a skilled and courteous Dining Experience Ambassador to join our team.
As a key member of our front-of-house staff, you will play a vital role in ensuring that every guest receives exceptional service and enjoys a memorable dining experience.
Key responsibilities include:
- Providing prompt, professional, and attentive service to guests, ensuring their needs are met and exceeded.
- Ensuring seamless table management, including efficient seating, timely order taking, and prompt delivery of food and beverages.
- Maintaining a clean and organized service area, adhering to health and safety regulations.
- Collaborating with kitchen staff and management to ensure smooth communication and delivery of high-quality food and beverages.
- Upselling menu items and providing recommendations to enhance the guest experience.
- Assisting in training new staff members, promoting a culture of excellence and adherence to company standards.
- Handling customer inquiries and resolving issues promptly and effectively.
To succeed in this role, you must possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.
Key qualifications include:
- Previous experience in a similar role, preferably in a fast-paced dining environment.
- Strong knowledge of food and beverage preparation, presentation, and serving techniques.
- Able to work effectively in a team environment, supporting colleagues to achieve shared goals.
- Ability to multitask, prioritize tasks, and manage time efficiently during peak periods.
- Excellent problem-solving skills, with a focus on finding creative solutions to guest complaints or concerns.
As a valued member of our team, you can expect a range of benefits, including:
- Competitive salary and bonuses.
- Ongoing training and development opportunities.
- A comprehensive benefits package, including health insurance and paid time off.
- Opportunities for career advancement and professional growth.
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