Ambassador of Exceptional Dining Experiences

1 week ago

Singapore beBeeMultitasking Full time $45,000 - $55,000
Customer Service Ambassador

Be the face of our restaurant, delivering exceptional customer experiences that leave a lasting impression. As a Customer Service Ambassador, you will be responsible for creating a warm and welcoming atmosphere, ensuring every guest feels valued and cared for.

  • Greet guests with a smile and seat them at their table in a timely manner.
  • Manage reservations and phone calls to book tables efficiently.
  • Maintain a clean and well-presented dining room at all times, ensuring all tables are set and ready for guests.
  • Manage the flow of guests in and out of the restaurant, ensuring waitstaff can provide efficient service.
  • Assist with managing the restaurant's waitlist, communicating wait times to guests.
  • Assist with general restaurant operations as needed, including bussing tables and assisting with cleaning and sanitising.
Requirements
  • At least 1 year of experience as a Hostess or similar role in a fast-paced restaurant environment.
  • Excellent interpersonal and communication skills, with the ability to provide warm and friendly service to guests.
  • Ability to multitask and prioritise tasks in a fast-paced environment, with strong attention to detail.
  • A friendly and professional demeanour, with the ability to remain calm and composed in a busy restaurant environment.
  • Basic computer skills, with experience using reservation systems and basic Microsoft Office programs.
  • Flexibility to work a variety of shifts, including weekends and evenings.
Benefits
  • Incentive Scheme: earn up to 12% commission if sales targets are met.
  • Staff Meals: free meals provided during shift.
  • Night Transport: taxi claims available for exceptionally late days.
  • Top Seller Award: incentives for the highest earner of each month from every outlet.
  • Wellbeing Benefits: medical claims included.
  • Annual Leave: negotiable on case-to-case basis.
  • Confirmation Adjustment: pay adjustment upon confirmation from 5% onwards.
  • Sentosa Entry Pass: annual Sentosa islander pass provided for subsidised transport and free entry.
  • Career Progression: career path personalisations and growth opportunities.
  • Staff Discount: 30% off entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax).

Tell employers what skills you have:


Ability to Multitask
Able To Multitask
Microsoft Office
Classroom
Strong Attention To Detail
Restaurants
FMCG
Purchasing
Channel
Communication Skills
Team Lead
Presentation Skills
Customer Satisfaction
Customer Service
Service Excellence
Food Service

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