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Reception and Administration Assistant

2 weeks ago

Singapore Recruit Inc Private Limited Full time

We are looking for a highly organized and detail-oriented individual to join our team as a Front Desk Coordinator. In this role, you will be responsible for managing the clinic counter and providing exceptional customer service to walk-in patients.

About the Position:

This is a full-time position that requires the ability to work retail hours, including evenings and weekends. The successful candidate will have excellent communication skills and a warm, friendly, and outgoing personality with a team player attitude.

Duties and Responsibilities:
  • Manage incoming calls and email inquiries in a professional and timely manner.
  • Follow up on patient inquiries and concerns to ensure resolution.
  • Assist with cashiering, billing, and payment collections.
  • Co-ordinate and confirm patient appointments, ensuring accurate scheduling and minimal wait times.
  • Maintain accurate records of daily takings and invoices.
Requirements:
  • Able to work retail hours.
  • Excellent communication skills.
  • Warm, friendly, and outgoing personality with a team player attitude.
  • Willingness to learn and adapt to new situations.
  • Min GCE O Level and above.
  • Basic computer knowledge.
  • Prior experience in a clinic or spa environment is preferred.
  • Ability to start work within a short notice period an advantage.
Benefits:
  • Competitive salary commensurate with qualifications and experience.
  • Opportunity to work in a dynamic and patient-focused environment.
  • Professional growth and development opportunities.