Technical Service and Support Specialist

5 days ago


Singapore beBeeTechnical Full time
Job Title: Technical Service and Support Specialist We are seeking a highly skilled Technical Service and Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical expertise and support to customers and partners. Key Responsibilities:
  • Provide clear consultation and coaching to customers and partners about product features and solutions
  • Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
  • Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved—support may be needed at different hours
  • Work together with teams such as Pre-Sales, Product Engineering, and Quality Assurance
Requirements:
  • Bachelor's Degree in Computer Science, Software Engineering, IT, or a related field
  • 1–2 years of experience in software application development, implementation, and support
  • Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL)
  • Understanding of APIs, web services, and basic operating systems (Unix, Windows)
  • Experience with servers and databases is a plus
  • Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
  • Good communication, client management, and teamwork abilities
  • Strong problem-solving skills, proactive, and adaptable
  • Willingness to travel overseas for projects is a plus
Benefits:
  • We value each application and ensure every resume is reviewed
  • Our process is efficient, typically concluding within 3 working days
How to Apply:
  • Submit your application by clicking the APPLY button


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