Learning and Development Executive

2 weeks ago


Singapore GEMINI PERSONNEL PTE. LTD. Full time
About the Role

GEMINI PERSONNEL PTE. LTD. is seeking a highly skilled Learning and Development Executive to join our team. As a key member of our organization, you will be responsible for developing, organizing, and conducting training programs aligned with our business needs.

Key Responsibilities
  • Develop and implement training programs to enhance the skills and knowledge of our retail staff.
  • Conduct regular shop visits and monitor Mystery Shopper Program results and customer feedback to assess the effectiveness of training initiatives.
  • Plan and conduct competency-based assessments for retail staff, including the management of training records.
  • Regularly review and update in-house training materials to ensure they remain relevant in the constantly evolving retail landscape.
Requirements
  • Degree or Diploma in Retail Management or other relevant discipline, preferably with Advanced Certificate in Training & Assessment/ Advanced Certificate in Learning & Performance.
  • At least 2 years of training experience in retail, hospitality, or any other service industry.
  • Able to design, develop and conduct classroom, e-learning and on-the-job training programmes.
  • Familiar with the concepts and guidelines of Total Company Training Plan.
  • Good interpersonal and communication skills.
  • Passion for staff development.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package.



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