Network Technical Support Specialist

7 days ago


Singapore ST ENGINEERING CLOUD AND DATA CENTRE SOLUTIONS PTE. LTD. Full time

About ST Engineering Cloud and Data Centre Solutions

ST Engineering Cloud and Data Centre Solutions is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments.

We are committed to providing leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. Our team supports our client's innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions.

Our Ideal Candidate

  • Must have a minimum 1 – 2 years of hands-on network technical support experience in SI Environment.

Responsibilities

  1. Provide maintenance and support for Customers' Enterprise IT Network Services.
  2. Perform break-fix which include troubleshooting and problem identification for any network services.
  3. Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
  4. Work closely with Project Manager/ Team Lead to fulfil project deliverables and operational request.
  5. Conduct regular scans/patching to ensure managed devices are compliant.
  6. Establish TAC cases with the principal vendor for complex problem until its resolved.

What We Offer

  • A competitive remuneration package of $80,000 - $120,000 per annum, depending on experience.
  • A comprehensive benefits programme including medical insurance, retirement plan, and paid time off.
  • The opportunity to work with cutting-edge technologies and architectures.
  • A safe and inclusive work environment that values diversity and promotes collaboration.
  • The chance to make a meaningful impact in people's lives through our innovative solutions.


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