Executive Director, Strategic Partnerships

4 days ago

Singapur, Singapore INSEAD Full time

About the Role

INSEAD is seeking an experienced professional to join our Executive Education department as an Associate Director, Corporate Partnerships. This is a full-time and permanent role based at our Singapore campus.

Key Responsibilities

  • Contribute to building and maintaining relationships with global companies through various marketing and business development activities.
  • Take a proactive lead in managing existing clients and programmes within the assigned portfolio of programmes; qualify incoming leads and build prospective companies to increase the number of client leads.
  • Effectively partner with clients to advise on best programmes and products; communicate with Faculty and Operations team regarding aspects of client delivery.
  • Oversee the administrative and contractual aspects of Customised Programmes (CSPs), some of which are highly complex contracts requiring attention to detail.
  • Support the sales process for new business by contributing to proposal preparation and contribute to the growth of the region, including management of loyalty Open Enrollment Programmes (OEPs) accounts and identify new growth opportunities for existing clients.
  • Contribute to the sales process by driving roll-over contracts with existing clients, and this includes the proposal writing process and responding to RFPs.
  • Increase client satisfaction by ensuring and continuously improving programme quality.
  • Contribute to the APAC and global team sharing and manage specific projects.
  • Work with the Online and OEP team to ensure large bookings via HR group OEP relationships.

Requirements

  • Bachelor's degree or equivalent; MBA is preferred.
  • At least 10 to 15 years of B2B consultative sales experience, with a proven track record of high-level account management, and the ability to develop strong proposals for clients and with extensive experience conducting business in the region.
  • Passionate in people development in the Executive Education space.
  • Fluent in English; those who are fluent in either Japanese, Korean, Thai or Mandarin will be a plus.
  • Excellent written and oral communication skills.
  • Self-driven with a high level of autonomy and a team player simultaneously.
  • Ability to work under pressure and set priorities.
  • Strong customer service mindset, with ability to develop service-oriented approaches to problem solving and when attending to clients' requests.
  • Communicate with diplomacy and sensitivity to diverse cultural background.
  • Familiar with Salesforce or similar tools and Proficient in MS Office.
  • Travel will form a part of this role so you must be able to travel approximately 15% of your time or more.

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