Operations Manager
1 day ago
Coliwoo Property Management Pte Ltd is seeking an experienced Operations Manager to oversee the smooth and efficient operations of our properties. As a key member of our team, you will be responsible for ensuring that all facilities and maintenance operations are running smoothly, and that our tenants receive excellent service.
The ideal candidate will have a strong background in property management or hospitality, with experience in managing teams and leading projects. You will be able to analyze problems, develop solutions, and implement changes to improve efficiency and effectiveness. Excellent communication and interpersonal skills are essential, as you will work closely with staff, vendors, and contractors to ensure seamless operations.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Key Responsibilities
- Oversee day-to-day facilities and maintenance operations
- Manage ad-hoc project management and feasibility studies
- Develop and implement SOPs and achieve KPIs
- Supervise front office, operations, housekeepers, security, and maintenance staff
- Review processes and workflows to maximize tenant satisfaction
- Handle tenant complaints and maintain records of feedback
Requirements
- Degree in Hospitality, Business, Management, or equivalent
- Minimum 5 years of proven work experience in Hospitality or Property Management industry
- Strong leadership skills and excellent analytical, organizational, and problem-solving skills
- Good team player with excellent interpersonal skills
- Result-driven and able to work in a fast-paced environment
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