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Customer Service Representative

2 months ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Job Summary

PERSOLKELLY SINGAPORE PTE. LTD. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and resolve issues in a professional and timely manner.
  • Communication: Maintain effective communication with customers, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and efficient manner.
  • Team Collaboration: Work closely with the customer service team to achieve service standards and goals.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance customer service and experience.
Requirements
  • Education: Preferably 'A' Levels or Diploma holder.
  • Experience: Possess 1-2 years of experience in a call center environment, preferably in the financial industry.
  • Skills: Good interpersonal and communication skills.
What We Offer
  • Competitive Salary: Up to $3800 + Completion Bonus.
  • Opportunities for Growth: Career advancement opportunities within the company.
  • Collaborative Work Environment: A dynamic and supportive team environment.