Guest Service Agent for Hostel

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

The main responsibilities and tasks of this position are listed as, but not limited to the following:Organize and manage the Front Desk Counter with tact and diplomacy.Check VIP/Wedding rooms are blocked for arrival.Check room change book for any room change to follow up.Check and resolve traces.Prepare and tally show rooms available.To monitor for Travel...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.Operate...

Roles & ResponsibilitiesThe main responsibilities and tasks of this position are listed as, but not limited to the following: Organize and manage the Front Desk Counter with tact and diplomacy. Check VIP/Wedding rooms are blocked for arrival. Check room change book for any room change to follow up. Check and resolve traces. Prepare and tally show rooms...

Job Description-Warmly welcome and engage all guests visiting the Infinity Pool.-Share a quick introduction of the offerings available while escorting guests to their dedicated sun beds.-Provide exceptional service and create a memorable experience for all guests.-Set up and maintain the available sun beds, ensuring that they are ready for the next...

This is a Customer service executive role at reception of a backpacker's hostel located at Chinatown and Lavender- Job duties include the following:- Receiving of visitors at front desk by greeting, welcoming them appropriately and warmly- Handling of customers' queries, needs and complaints- Handling cashiering- Managing of reception at hostel- Managing...

Job Responsibilities1. Performs the check-in and check-out process in a friendly and efficient manner.2. Performs cashiering duties.3. Responsible for the issuance of guest room keys.4. Performs blocking of rooms.5. Coordinates with Housekeeping team on room status.6. Responsible for updating of guest data and other information in the Opera PMS system.7....

Roles & ResponsibilitiesJob Responsibilities1. Performs the check-in and check-out process in a friendly and efficient manner.2. Performs cashiering duties.3. Responsible for the issuance of guest room keys.4. Performs blocking of rooms.5. Coordinates with Housekeeping team on room status.6. Responsible for updating of guest data and other information in the...

This is a Customer Service Management role at reception of a backpacker's hostel- 6 Day work week. Job duties include the following:- Receiving of visitors at front desk by greeting, welcoming them appropriately and warmly- Handling of customers' queries, needs and complaints- Handling cashiering- Managing of reception at hostel and cafe operations.-...

Hostel/hotel looking for customer service officer.Location: Near Rochor/Jalan Besar/Little India/Paya Lebar MRT stationScope: check-in, check out, answer inquiries, provide services eg attraction tickets.Basic housekeepings.No prior knowledge is required, training will be provided.Career progression opportunity available.To apply, please either apply via...

Roles & ResponsibilitiesThis is a Customer Service Management role at reception of a backpacker's hostel- 6 Day work week. Job duties include the following:- Receiving of visitors at front desk by greeting, welcoming them appropriately and warmly- Handling of customers' queries, needs and complaints- Handling cashiering- Managing of reception at hostel and...

As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of...

JOB SCOPESummary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.Job ResponsibilitiesResponsible for the...

Roles & ResponsibilitiesJob Description Able to perform guest check-in/check-out and cashier duties Ensure sufficient guest rooms and perform rooms block when necessary Handling guest inquiries with knowledge and ensure the safety of customers Manage customer satisfaction and handle complaints from guests Coordinating with housekeeping and ensure the...

Job Duties & Responsibilities . Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.. Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.. Maintain current knowledge of hotel products, services, pricing and...

Job Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities:Address guest inquiries and requests promptly...

Roles & ResponsibilitiesJOB SCOPESummary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.Job...

JOB SUMMARYDirectly responsible to the Banquet Manager for the performance of all hourly banquet food and beverage servers and is the personal representative of all Singapore Marriott Tang Plaza Hotel to banquet guests. As such, is expected to coordinate all aspects of room or facilities set-up and food and beverage service so that all efforts are directed...

Roles & ResponsibilitiesJob Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities: Address guest...

Job HighlightsBe part of a dynamic team!Career progression opportunitiesHotel is located centrally and near MRTResponsibilitiesAssist guests with check-in and check-out as well as other Guest Service-related duties.Coordinate and work closely with Housekeeping and Facilities team to ensure on the overall quality of guest experience.Assist with any guest's...