Administrator, SPX Express

2 weeks ago


Singapore Shopee Full time
Job Description:
  • Timesheet Management: Process and evaluate timesheets for drivers and sorters to ensure accurate payroll processing.
  • Backlog Reminders: Send reminders for delivery/pickup backlogs to all agencies, ensuring that all items are processed in a timely manner.
  • Progress Monitoring: Use tracking systems to monitor the progress of deliveries and pickups, updating all agencies on the status to facilitate efficient operations.
  • Sorter Headcount Management: Keep accurate records of sorter headcounts for each hub, assisting in workforce planning and allocation.
  • Financial Recoveries: Ensuring outstanding payments from agencies are recovered and executed efficiently.
  • Customer Service Escalation: Escalate any customer service cases to the relevant agencies, facilitating quick and effective resolutions.


Requirements:
  • Proven experience in fleet administration, logistics, or a similar role.
  • Strong organizational and time-management skills, with a keen attention to detail.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Proficient in using tracking systems and Microsoft Office Suite.
  • A problem-solver mindset with the ability to handle multiple tasks simultaneously.
  • Able to work in the East and warehouse environment


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