Head of Customer Experience

About UsMoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across five markets including Singapore, Hong Kong S.A.R., Philippines, Taiwan, and Malaysia.What We OfferYou will be entitled to a competitive salary and...

Roles & ResponsibilitiesAbout UsMoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across five markets including Singapore, Hong Kong S.A.R., Philippines, Taiwan, and Malaysia.What We OfferYou will be entitled to a...

The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the...

The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the...

Are you a fluent Norwegian speaker looking for your next career move as a Customer Experience Associate for Allente Jump head-first into the Portuguese culture and join our ever-growing Nordic Allente Customer Experience team in one of the best and sunniest places to live in Europe â€' Lisbon! The broadband technology advances and the streaming industry...

YMCA of SingaporeJOB SUMMARYWe are seeking an experienced IT leader with expertise to deliver high-quality IT solutions and services. The Head, IT will be responsible for managing IT projects, overseeing the development of IT solutions, and ensuring that IT systems align with business objectives. The role also involves managing business stakeholders and...

Job Responsibilities1. Under the leadership of the branch management, fully implement the overall technology deployment of the head office and Asia Pacific, formulate branch's technology development strategies and promote the digital transformation of the branch2. Responsible for department management coordinate the branch's info technology management work,...

Job Description: Customer experience: Providing customers the best showroom tour experience possible Customer journey: Attend to showroom visitors to provide intuitive and enjoyable viewing, maintain showroom pristine condition at all times Customer relationship: Build and maintain relationship while sharing product information Customer feedback: Be...

Roles & ResponsibilitiesYMCA of SingaporeJOB SUMMARY We are seeking an experienced IT leader with expertise to deliver high-quality IT solutions and services. The Head, IT will be responsible for managing IT projects, overseeing the development of IT solutions, and ensuring that IT systems align with business objectives. The role also involves managing...

Roles & ResponsibilitiesSummary:The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.Responsibilities: Answering incoming calls and making outbound calls to customers. Manage incoming emails. Provide Live-Chat support. Listening...

Krisshop, a subsidiary of Singapore Airlines, is an omni-channel retailer focusing on helping Singapore Airline's Krisflyer program members maximizing their miles when redeeming forproducts and earning more miles when buying products on Krisshop.Krisshop's business includes ecommerce and travel retail that includes inflight sales onSingapore Airlines and...

Job DescriptionThe Department of Political Science at the National University of Singapore invites applications for the position of Head of Department at the rank of full professor or higher (endowed chair professor). Research and teaching specialisation is open, although candidates should contribute to one or more of the Department's four subfields:...

Roles & ResponsibilitiesJob Responsibilities1. Under the leadership of the branch management, fully implement the overall technology deployment of the head office and Asia Pacific, formulate branch’s technology development strategies and promote the digital transformation of the branch2. Responsible for department management; coordinate the branch's info...

You will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2...

Job ObjectivesCustomer satisfaction is key to develop customer relations and Airbus services, it is also one of the pillars of Airbus' strategy. The Airbus Regional Head of Customer Support (RHoCS) plays a key role to:Lead the team of Customer Support Directors (CSDs) and Regional Field Service (FS) teamsDevelop personal relations with key Airbus customers'...

Based in the Singapore headquarters office, this role will report to the SVP/Head of Group Strategic Communications and Branding, co-leading the strategy and execution of our Group's branding and customer experience efforts. We are looking for a talented and passionate senior branding professional to join the team as a Group AVP/ VP of Branding & Customer...

Roles & ResponsibilitiesBased in the Singapore headquarters office, this role will report to the SVP/Head of Group Strategic Communications and Branding, co-leading the strategy and execution of our Group’s branding and customer experience efforts. We are looking for a talented and passionate senior branding professional to join the team as a Group AVP/...

JOB DESCRIPTION:As Regional Head of Customer Activation and Marketing, you deliver added customer value, through insights and data driven initiatives, driving customer centric and meaningful engagement, growing the loyal customer base and brand in the region. As a partner to the Regional Manager, you lead the business and people according to H&M values,...

Responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture.Lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregiversJob RequirementsRecognised Degree with at least 8 years of working experience in customer /...

Responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. Lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregiversJob RequirementsRecognised Degree with at least 8 years of working experience in customer /...