CRM Functional Consultant

1 week ago


Singapore Customer Capital Consulting Pte. Ltd. Full time

Candidates should possess one or more of the following skills:

  • Strong understanding of industry and enterprise business/ customer processes and
  • relevant application of CRM concepts to these process
  • Define, design and deliver best in class functional architecture and solutions
  • Successfully executed at least 3 end to end IT projects: requirements, gathering/analysis, solution functional design, system configurations, testing, training, documentations, go live, support
  • Participate and lead one of more projects
  • Advantage: Experience in Microsoft Dynamics CRM or leading Enterprise CRM packages (e.g. Oracle/Siebel, Salesforce, SAP CRM, etc.)
  • Advantage: Proven Project management skills/ PMP certified

Requirements

  • Computer Science or related discipline Diploma or Degree from a reputable institution with 2-10 years of relevant experience
  • Client focused Passionate about delivering best in class solutions to clients
  • Excellent written and verbal communications skills
  • Responsible, proactive, problem solver
  • Strong business acumen and understanding of business and CRM best practices and approaches, with ability to transform issues to value added solutions for clients
  • Able to work independently and as a team
  • Self motivated, hands-on and willing to learn new solutions and technologies

Note: Positions for entry level candidates with excellent credentials and interest in a dynamic environment may be considered)


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