Regional Presales Technical Consultant

2 weeks ago

Singapore Samsung Asia Pte. Ltd. Full time

Regional Presales Technical Consultant (Software Solution)

Samsung Asia Pte Ltd

Based in the regional headquarters for Southeast Asia & Oceania, this technical consultant is responsible for providing consultative technical advice and integral support to secure / ensure the seamless implementation of large scale/complex enterprise projects in the Southeast Asia & Oceania region.

  • Support Samsung subsidiaries in understanding and creating opportunities with Samsung Software Solution Product and other B2B Solution Product (such as MagicINFO/ Lynk Cloud) in Southeast Asia & Oceania
  • Provide consultative pre-sales technical support for the development and implementation of complex solutions focused on driving Samsung's suite of enterprise offerings.
  • Create detailed design and implementation specifications for complex products/ applications/ solutions and provide consultation to prospective users
  • Provide detailed specification comparisons against competitors and enable internal sales team on Points of Concept (POC)
  • Use in-depth industry and product knowledge to provide technical expertise to sales teams and end customers via sales presentations and product demonstrations
  • Assist sales teams in the potential applications of enterprise offerings to meet customer needs.
  • Preparation of detailed product specification for the development and implementation of customer products/applications/solutions (with knowledge of Linux OS, C/C#, HTML, JavaScript, Open API etc)
  • Assist sales teams and partners with on-site troubleshooting and technical assistance during project implementation phase
  • Conduct periodical training sessions for customers and partners
  • Create regular (pre-sales) reporting using existing Samsung tools

Requirements:

  • Degree/Diploma in computer science, engineering or equivalent
  • At least 6 or more years of work experience in pre-sales and technical support for IT products and services with preferably strong technical knowledge and hands on experience
  • Personnel who can provide solution consulting based on experience and understanding of software development
  • Proven technology knowledge of IT concepts, understanding of Samsung products, basic solutions and technical requirements
  • A background in thin client or network solution (CISCO, HP, etc.) would be preferred
  • RMS (Remote Management System) for Cloud solution
  • CMS (Contents Management System), PMS (Property management System) software solution knowledge for Hospitality industry.
  • Software Solution and System Integration experience.
  • Good network in Digital Signage and/or thin client industry
  • Team player, ability to collaborate effectively in an international, multi-cultural environment
  • Able to work and deliver in a fast paced environment
  • C/C#, HTML, JavaScript, Open API skills preferred

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