Customer Engineer
2 weeks ago
Job Description
As a provider of cutting-edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team to continue providing exceptional customer service and technical expertise.
Currently, Boeing Singapore is looking for a Customer Engineer (Customer Technical Liaison) to join our team in Singapore, whereby the talented individual will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers. The Customer Engineer will continuously liaise with customers, understand their retrofit modification requirements, initiate the proposal generation process and keep the customer apprised of proposal progress.
Position Responsibilities:
- Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
- Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
- Communicate worldwide Regulatory and Airspace requirements to customers for potential configuration changes
- Initiate the proposal generation process.
- Collaborate with internal teams to develop and present retrofit proposals
- Support modifications for all business product lines including: Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
- Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners and direct reports.
- Monitor proposal progress and keep customers updated.
Preferred Qualifications:
- Degree in a technical field such as Aerospace, Engineering, Science, Mathematics, etc.
- A solid background in aviation engineering with a deep understanding of aircraft retrofit modifications.
- Proven experience in customer-facing roles, demonstrating exceptional communications skills, relationship-building abilities and the capacity to understand and address the customer needs effectively.
- Experience working with airline and/or leasing organizations.
- Experience working with FAA/ EASA Part 21 design organizations.
- Good communication, project management and organizational skills.
- Skill and ability to: collect, organize, synthesize, and analyze data summarize findings develop conclusions and recommendations from appropriate data sources.
- Excellent oral and written communication skills, preferably in an Asian language
Typical Education/Experience:
Technical bachelor's degree and typically 5 or more years' related work experience or a Master's degree with typically 3 or more years' or a PhD degree with typically 3 or more years' related work experience or an equivalent combination of education and experience.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Other job related information
- Candidates must have authorization to work in Singapore and the Company will not be sponsoring Employment Visas.
- Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.
Export Control Requirements: Not an export control position
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
-
Developer/Analyst
3 weeks ago
Singapore Customer Capital Consulting Pte. Ltd. Full timeResponsibilities:As a developer/analyst, you will the part of the team in delivering value-adding and effective Microsoft CRM and PowerApp applications for our government and enterprise clients.You will play an important role in:You will be responsible for application development, implementation, customer training, support and maintenance for both on-premise...
-
Engineer, Customer Success
1 month ago
Singapore ST Engineering Full timeResponsibilities: Provide technical assistance (remotely and onsite) to ST Engineering iDirect's customers Identify, follow-up, resolve and document customer technical complaints with regular feedback to management and customer Handle TAC tickets and resolve customer technical complaints within stipulated TTR (Time to Resolve) SLA Execute and lead service...
-
Engineer, Customer Success
3 weeks ago
Singapore ST Engineering Full timeResponsibilities: Provide technical assistance (remotely and onsite) to ST Engineering iDirect's customers Identify, follow-up, resolve and document customer technical complaints with regular feedback to management and customer Handle TAC tickets and resolve customer technical complaints within stipulated TTR (Time to Resolve) SLA Execute and lead service...
-
Customer Service Engineer
1 week ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Service Engineer (Analytical Instruments or Semiconductor Equipment)Main purpose of job:· To install, repair and maintain customer instruments.· To provide technical customer support.Responsibilities:· Responsible for installation, commissioning, maintenance, and repair of current installed base of equipment for APAC.·...
-
Customer Quality Engineer
3 days ago
Singapore ULTRA CLEAN ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesJoin UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace...
-
Customer Quality Engineer
5 days ago
Singapore Ultra Clean Asia Pacific Pte. Ltd. Full timeJoin UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...
-
Customer Service Engineer
2 weeks ago
Singapore BRIGLLENT HUMAN RESOURCES PTE. LTD. Full timeRoles & ResponsibilitiesCompany: Our client is a multinational corporation specializing in port services within the Southeast Asia region. We seek a Customer Service Engineer proficient in electrical and mechanical engineering and skilled in communication to facilitate coordination between clients and the service team.Job Description:The Customer Service...
-
Customer Service Engineer
3 weeks ago
Singapore Brigllent Human Resources Pte. Ltd. Full timeCompany: Our client is a multinational corporation specializing in port services within the Southeast Asia region. We seek a Customer Service Engineer proficient in electrical and mechanical engineering and skilled in communication to facilitate coordination between clients and the service team.Job Description:The Customer Service Engineer will play a vital...
-
Customer Service Engineer
2 weeks ago
Singapore SPECTRIS PTE. LTD. Full timeRoles & ResponsibilitiesEssential Duties and Responsibilities:· Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.· Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.· Conform always to Malvern Panalytical and customer’s safety, cleanliness,...
-
Customer Service Engineer
3 weeks ago
Singapore Spectronik Pte. Ltd. Full timeEssential Duties and Responsibilities:. Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.. Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.. Conform always to Malvern Panalytical and customer's safety, cleanliness, and working protocol...
-
Customer Engineer, Thermal
1 week ago
Singapore VERTIV (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesWho we are:Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data — one driven by...
-
Senior Customer Solutions Engineer
16 hours ago
Singapore Kuehne Nagel Full timeYou will be part of our contract logistics team, adding your leadership expertise + skills to the delivery of Customer + Operational Excellence Your Role Your primary objective is to be successful in gaining + retaining customers by offering industry leading solutions. You will be working with internal + external stakeholders while focusing on the following...
-
Customer Engineer, Thermal
5 days ago
Singapore Vertiv (singapore) Pte. Ltd. Full timeWho we are:Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data - one driven by passion and innovation.As...
-
Customer Engineer
2 weeks ago
Singapore Applied Materials South East Asia Pte. Ltd. Full timeKey ResponsibilitiesPerforms all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May...
-
Customer Quality Engineer
2 days ago
Singapore JABIL CIRCUIT (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJOB SUMMARYDetermines appropriate Inspection processes and directs IQC personnel, where applicable, in executing day to day activities. Leads containment and resolution of supplier quality issues with the manufacturers and communicate status on non-conforming parts/suppliers across all programs. Evaluates supplier performance, drives...
-
Customer Engineer
3 weeks ago
Singapore Applied Materials South East Asia Pte. Ltd. Full timeJob DescriptionKey Responsibilities:Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.Demonstrates the ability to follow all...
-
Customer Service Engineer
3 weeks ago
Singapore The Supreme Hr Advisory Pte. Ltd. Full timeCustomer Service Engineer 5 days 9am-6pm Kallang $3800-$5000 Responsibilities:Pre and post technical support to customer on visionProvide technical support to customerProvide on-site serviceEvaluated and qualify new productsRequirements:Good understanding on camera / lens / optical3 to 5 years of experience on machine vision applicationAble to travel in...
-
System/Network Administrator
1 month ago
Singapore CUSTOMER CAPITAL CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities Install and integrate new server hardware (and VMs), software and business applications for client-environment and joining to existing networks Set-up, Optimizing and maintaining network security protocols, such as secure socket layer (SSL), secure file transfer protocol (SFTP), and virtual private networks (VPNs) ...
-
Customer Support Engineer
1 month ago
Singapore NETCRACKER TECHNOLOGY SINGAPORE PTE. LTD. Full timeb' Responsibilities Provide post-production support services for the customers, including the following activities: Analyze, identify, prioritize and assist in resolution of issues in production environments Analyze, categorize and assist in development by application enhancement requests Provide business users with application support Configuration...
-
Customer Support Engineer
3 weeks ago
Singapore NETCRACKER TECHNOLOGY SINGAPORE PTE. LTD. Full timeb' Responsibilities Provide post-production support services for the customers, including the following activities: Analyze, identify, prioritize and assist in resolution of issues in production environments Analyze, categorize and assist in development by application enhancement requests Provide business users with application support Configuration...