Transverse Change Manager
2 weeks ago
The position
Reporting to the Head of Section - Control Tower, this position represents ISAP ITS in all the governance with Paris Run and ITSM team and ensure an efficient coordination and alignment of our processes with the group one.
She / He drives projects/initiatives around the operational efficiency.
Main Responsibilities
. Participate and represent ISAP in the Run/process review governance with Head office Paris.
. Work with different teams such as the Permanent Control to track and ensure an efficient implementation of General Inspection recommendations
. Function as bridge between ISAP and the Head Office on all transversal topics.
. Drive and Run some transverse initiative around Run and Operational efficiency
. Data driven initiatives for automation of Service Requests
. Quality Control for Configuration Items
. Develop a cross-skilling program between different ITS Departments
. Drive creation of best practice documentation and training
. Work with Permanent Control for Annual Risk Assessment
. Oversee and follow-up on Audit recommendations by collaborating with ISAP and relevant parties (CACIB, CAGIP and RPC teams)
. Oversee and execute ITSM projects and related initiatives with little to no supervision.
. Provid best-practice guidance to all teams around effective utilization of ITSM processes
. Other duties may be assigned.
As a member of ISAP/ITS, he/she:
. Facilitates collaboration and spread of information from and to the team
. Participates to the department's activities including brainstorming, team building and other team or transversal actions
. Fosters innovation mindset
. Contributes to ISAP/ITS global branding and communication
. Contribute actively to transverses initiatives
Skills sought:
. Proven working experience in end user services, infrastructure or application support.
. Experience of leading transversal initiatives.
. Good Project Management experience.
. The ability to work and team effectively with stakeholders and other management personnel.
. Managerial competence.
. Proven experience in working in, and basic management of, diverse and geographically dispersed teams.
. Proven experience working in an Operational environment.
. Excellent awareness of different cultures and working practices across the regions.
. Excellent Microsoft Office experience, predominantly PowerPoint, Excel, Visio and
. Coordination skills
Soft Skills
. Strong leadership abilities with ability to do efficient multitasking
. Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
. Client Oriented with Strong Relationship management.
. Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
Experience
. Infrastructure or Application support hands on experience of 5-10 years' mandatory
. IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
. Understanding of transversal technologies (SAN, UNIX, Windows, Network, DBA)
. Technologies and/or Applications background with ability to grasp impact and interdependencies
Interested applicants, please email your resume to Shaun Quek Yew Meng
Email: [HIDDEN TEXT]
CEI Reg No: R1660732
EA Licence No: 99C4599
-
Transverse Change Manager
Found in: Talent SG 2A C2 - 3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesThe positionReporting to the Head of Section - Control Tower, this position represents ISAP ITS in all the governance with Paris Run and ITSM team and ensure an efficient coordination and alignment of our processes with the group one.She / He drives projects/initiatives around the operational efficiency.Main Responsibilities•...
-
Singapore Prudential Services Singapore Pte. Ltd. Full timeJob Responsibilities:. Lead and support the strategic review and continuous improvement of the cross-cutting and transversal process to enhance efficiency, reduce turnaround times, and improve customer satisfaction.. Implement innovative solutions and technologies to streamline the end-to-end communication in-/out bound processes across Operations, Claims,...
-
Cross-Functional/ Transversal Process Lead and PM
Found in: Talent SG 2A C2 - 5 days ago
Singapore PRUDENTIAL SERVICES SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities:· Lead and support the strategic review and continuous improvement of the cross-cutting and transversal process to enhance efficiency, reduce turnaround times, and improve customer satisfaction.· Implement innovative solutions and technologies to streamline the end-to-end communication in-/out bound ...
-
Change Manager
Found in: Talent SG 2A C2 - 5 days ago
Singapore STAR CAREER CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesChange Manager (Transformation)Job Description:TheChange Manager (Transformation) will play a key role in ensuring IT Transformation Projects (Change Management) meet Digital Technologies objectives.This person will focus on Change Management, including Transformation on Digital Technology Processes, Digitalisation Systems and...
-
Change Manager
4 days ago
Singapore Star Career Consulting Pte. Ltd. Full timeChange Manager (Transformation)Job Description:TheChange Manager (Transformation) will play a key role in ensuring IT Transformation Projects (Change Management) meet Digital Technologies objectives.This person will focus on Change Management, including Transformation on Digital Technology Processes, Digitalisation Systems and Technology and Organization...
-
Change Management Consultant
Found in: Talent SG 2A C2 - 1 week ago
Singapore STAR CAREER CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:The Change Management Specialist will play a key role in ensuring IT projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles, and...
-
Change Management Consultant
1 week ago
Singapore Star Career Consulting Pte. Ltd. Full timeJob Description:The Change Management Specialist will play a key role in ensuring IT projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles, and organization...
-
Business Change Manager
Found in: Talent SG 2A C2 - 3 weeks ago
Singapore SYNAPXE PTE. LTD. Full timeRoles & ResponsibilitiesPosition Summary / Project Description:This is a critical role in the planning and implementation of Change Management and Training activities for the roll out of National Projects across multiple institutions. This role will be expected to take on key pieces of work, participate actively in meetings, managing vendors & stakeholders,...
-
Business Change Manager
2 weeks ago
Singapore Synapses Pte. Ltd. Full timePosition Summary / Project Description:This is a critical role in the planning and implementation of Change Management and Training activities for the roll out of National Projects across multiple institutions. This role will be expected to take on key pieces of work, participate actively in meetings, managing vendors & stakeholders, resolving or escalating...
-
Change Management PMO
2 weeks ago
Singapore L'oreal Singapore Pte. Ltd. Full timeAt L'Oreal, change is the only constant.The SAPMENA Zone Change Management team is a dynamic group of change management experts dedicated to propelling business growth. The team is focused on Zone-wide strategic programs that will range across new ways of working, operating models amongst others, all geared towards helping the business drive measurable and...
-
Senior Manager, Change Management
2 weeks ago
Singapore NUHS Singapore Full timeOverviewThis position as a Senior Manager / Manager in NUHS Corporate Finance (PMO), your primary role will focus on Change Management of a National IT System. You will play lead role in the Project Cluster Change Team contributing to the development of Change Management plan and to execute the plan. You will work with the Project Change Network by providing...
-
Senior IT Change Management and Comms Manager
2 weeks ago
Singapore Singapore Telecommunications Limited Full timeChange Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation. Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to manage the transitions...
-
Senior IT Change Management and Comms Manager
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full timeRoles & ResponsibilitiesChange Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation. Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to...
-
Senior Change Management and Comms Manager
Found in: beBee jobs SG - 1 day ago
Singapore Singtel Group Full timeAt Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...
-
Senior Change Management and Comms Manager
2 weeks ago
Singapore SingTel Full timeJob Description :At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact andGrow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse...
-
Business Change Manager
Found in: Talent SG 2A C2 - 3 weeks ago
Singapore HELIUS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole and ResponsibilitiesProject manage the process improvement programme. Analyse the risk management processes to identify gaps and opportunities for improvements. Streamline, align and harmonise the risk management processes taking guidance from framework and methodologies such as enterprise risk management, cyber and data...
-
Senior Change Management and Comms Manager
Found in: beBee S SG - 3 weeks ago
Singapore Singtel Group Full timeAt Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...
-
Business Change Manager
Found in: Talent SG 2A C2 - 5 days ago
Singapore TOTAL EBIZ SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesPosition Summary / Project DescriptionThe candidate will report to the Deputy Director of Enterprise Risk Management and play a critical role to lead the design, development, harmonisation, and implementation of the enterprise risk management process improvement program. The candidate will be involved in both process improvement and...
-
Change Management Consultant Internship
Found in: beBee jobs SG - 1 week ago
Singapore Singtel Group Full timeNCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...
-
Business Change Manager
2 weeks ago
Singapore Helius Technologies Pte. Ltd. Full timeRole and ResponsibilitiesProject manage the process improvement programme. Analyse the risk management processes to identify gaps and opportunities for improvements. Streamline, align and harmonise the risk management processes taking guidance from framework and methodologies such as enterprise risk management, cyber and data security. Perform process...