Senior Change Management and Comms Manager

2 weeks ago

Singapore Singtel Group Full time

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Change Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation. Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to manage the transitions and/or drive adoption. He/she will also work closely with HR, Corporate Communication Team and other functions to ensure effective change management and project communication.

Drive Change Management and Communication in Platform Transformation's strategic projects, including

  1. Adoption and Communication Lead for new portal project
  • Work closely with project team and business change champions to develop adoption and communication plan
  • Drive onboarding of external and internal customers
  • Define and track success metrics
  1. Change Management and Communication Lead for new system project
  • Drive and develop change management and communication plan
  • Collaborate closely with project management team, business stakeholders and vendor to align on Change Management plan, communication materials and project timelines
  • Oversee delivery of communication to impacted employees to ensure information provided is accurate and comprehensive
  • Define and track success metrics
  1. Develop materials to support communication of strategic projects at key events (E.g. Townhalls, Product launches/'Go-live', Kick-off)
  2. Lead Overall Change Management and Communications for Platforms Transformation
  • Develop content for all Platforms Transformation communication activities, including quarterly updates, Business Units' communication activities, and Leaders briefing
  • Work with Enterprise Platforms and Transformation change agents in planning and execution of events (e.g. off-site, get-together)
  • Inject new ideas from time to time to ensure effective communication and engagement
  • Perform proactive research to stay abreast with Change and Communications methodology and practices to provide meaningful support to the project team and various stakeholders

5. Support Ad-hoc Events or Request from Business/ Enterprise Platforms and Transformation

  • Provide required support to Group-led events & updates such as Kick-off, Digitalisation Events

Skills for Success:

  • Bachelor's degree from established university in Business or Philosophy or Communications
  • Around 8-10 years of industry experience in Telco and ICT
  • Experience in transformation change management
  • Experience working across different cultures and geographies
  • Experience in large scale project management – preferably in roles such as Organisation Design, Program Management Office (PMO) and Communications
  • Change management framework e.g. ADKAR
  • Excellent corporate writing and storyboarding skills
  • Proficient in power point, word and excel
  • Ability to coordinate workshops / focus group sessions
  • Ability to distill complex information and translate into layman's terms

  • Senior IT Change Management and Comms Manager

    3 weeks ago

    Singapore Singapore Telecommunications Limited Full time

    Change Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation. Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to manage the transitions...

  • Senior IT Change Management and Comms Manager

    4 weeks ago

    Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

    Roles & ResponsibilitiesChange Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation. Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to...

  • Senior Change Management and Comms Manager

    3 weeks ago

    Singapore SingTel Full time

    Job Description :At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact andGrow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse...

  • Senior Change Management and Comms Manager

    1 month ago

    Singapore Singtel Group Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...

  • Senior Manager, Change Management

    5 days ago

    Singapore Prudential Services Singapore Pte. Ltd. Full time

    About the Role:As part of our exciting digital transformation journey, we seek a passionate and detail-oriented Senior Manager, Change Management, to join our dynamic team. You will play a vital role in amplifying the impact of our Technology Change Management team by providing high-level operational support and strategic guidance. By overseeing the...

  • Senior Manager, Change Management

    1 week ago

    Singapore PRUDENTIAL SERVICES SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the Role:As part of our exciting digital transformation journey, we seek a passionate and detail-oriented Senior Manager, Change Management, to join our dynamic team. You will play a vital role in amplifying the impact of our Technology Change Management team by providing high-level operational support and strategic guidance. By...

  • Assistant Director/Senior Manager

    1 month ago

    Singapore Singapore National Employers Federation Full time

    About the Strategic Communications Unit (SCU)The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF's key messages across all media platforms.The SCU produces and disseminates...

  • Assistant Director/Senior Manager

    3 weeks ago

    Singapore SINGAPORE NATIONAL EMPLOYERS FEDERATION Full time

    Roles & ResponsibilitiesAbout the Strategic Communications Unit (SCU)The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.The SCU...

  • Public Relations

    4 weeks ago

    Singapore Recruit Express Pte Ltd Full time

    Public Relations & Comms Specialist (Manager, Healthcare Industry)Duration: 9 monthsStart Date:  Immediate/ end Apr / early May.Location: Buona VistaRoles and Responsibilities- Builds and maintains strong relationships with key media publications and journalists- Manages all media pitches and engagement activities, including press briefings, interviews and...

  • Public Relations

    4 weeks ago

    Singapore Recruit Express Pte Ltd Full time

    📣Public Relations & Comms Specialist (Manager, Healthcare Industry)Duration: 9 monthsStart Date:  Immediate/ end Apr / early May.Location: Buona Vista Roles and Responsibilities- Builds and maintains strong relationships with key media publications and journalists- Manages all media pitches and engagement activities, including press briefings, interviews...

  • Senior Manager, Change Management

    3 weeks ago

    Singapore NUHS Singapore Full time

    OverviewThis position as a Senior Manager / Manager in NUHS Corporate Finance (PMO), your primary role will focus on Change Management of a National IT System. You will play lead role in the Project Cluster Change Team contributing to the development of Change Management plan and to execute the plan. You will work with the Project Change Network by providing...

  • Executive/Senior Executive/Assistant Manager

    4 weeks ago

    Singapore Singapore National Employers Federation Full time

    About the Strategic Communications Unit (SCU)The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF's key messages across all media platforms. The SCU produces and disseminates...

  • Executive/Senior Executive/Assistant Manager

    1 month ago

    Singapore SINGAPORE NATIONAL EMPLOYERS FEDERATION Full time

    Roles & ResponsibilitiesAbout the Strategic Communications Unit (SCU) The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms. The SCU...

  • Senior Manager, Marketing Communications

    1 month ago

    Singapore GVT Government Technology Agency Full time

    The Senior Manager supports the Deputy Director for Marcomms to chart IMDA's marketing and communications strategy and orchestrate the delivery of impactful campaigns and outreach for IMDA's policies, programmes and initiatives.ResponsibilitiesWorks closely with business/industry comms and internal stakeholders to understand their priorities and effectively...

  • Executive/Senior Executive/Assistant Manager

    1 month ago

    Singapore Singapore National Employers Federation Full time

    About the Strategic Communications Unit (SCU)The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF's key messages across all media platforms.The SCU produces and disseminates...

  • SAP Functional Training

    1 month ago

    Singapore KRIS INFOTECH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Develop project standards, style guide, and get the templates created based on the Training Lead's guidance and as per clients branding and requirements. Understand training development requirements and share with the team to equip them with the right knowledge to develop custom content for the project. Define...

  • SAP Functional Training

    4 weeks ago

    Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description• Develop project standards, style guide, and get the templates created based on the Training Lead's guidance and as per project's branding and requirements.• Understand training development requirements and share with the team to equip them with the right knowledge to develop custom content for the project.•...

  • SAP Functional Training

    3 weeks ago

    Singapore Kris Infotech Pte. Ltd. Full time

    Job Description:Develop project standards, style guide, and get the templates created based on the Training Lead's guidance and as per clients branding and requirements. Understand training development requirements and share with the team to equip them with the right knowledge to develop custom content for the project. Define instructional design strategies...

  • Business Change Manager

    1 month ago

    Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole and ResponsibilitiesProject manage the process improvement programme. Analyse the risk management processes to identify gaps and opportunities for improvements. Streamline, align and harmonise the risk management processes taking guidance from framework and methodologies such as enterprise risk management, cyber and data...

  • 9 Months Public Relations

    7 days ago

    Singapore Recruit Express Pte Ltd Full time

    The scope of work includes:Builds and maintains strong relationships with key media publications and journalistsManages all media pitches and engagement activities, including organising of press briefings, interviews for senior management and development of press materialsTracks, measures and monitors mainstream and social media sentiments to understand...