Program and Project Manager – Client Services, Assistant Vice President

3 weeks ago

Singapore Currenex State Street Trust Company Full time

Overview

We are looking for an experienced Program Change Manager to join our Client Services Team, based in Singapore. The successful candidate will be managing a program of initiatives including onboarding activities for a key strategic client. The Client Services Team is responsible for excellent service delivery and solutions to our asset owners, asset managers and official institutional clients covering a range of services including custody, fund accounting, middle office, collateral management, transfer agency and analytics.

Key Accountabilities

Project and Program Management [40%]

Provide project management and support the onboarding and conversions for a dedicated State Street client:

  • Primarily responsible for planning, organizing, and directing the completion of specific projects while ensuring they are completed on time, on budget and within scope

  • Act as the key project leader and contact for facing off with the client and the client's Project Management Team. The Project Manager should develop knowledge of products being used in client organizations to determine how they can be leveraged or eliminated.

  • Drive the joint and internal governance with internal and external stakeholders. This includes the development and maintenance of project plans, status reports, issue and action logs and scope and requirements documents. Ensuring active issue management and facilitating required decision making are critical to the role.

  • Drive closure on all aspects of the Project with support from the functional teams and SME's, including contracts and commercials, scope and solution, project sequencing and planning, development, testing, conversion and post conversion activities.

  • Manage workstreams in a program of projects to deliver the end-to-end client solution.

  • Lead and support governance meetings - set meeting agendas and document meeting minutes for meetings to discuss progress and address issues to achieve milestones and objectives for the execution of the plans

  • Track resources, hours and hiring for resources, and rolling up globally with inputs from Global Teams

  • Actively communicate the status of work with other team members to ensure that everyone involved is fully informed, and if necessary, re-allocate work.

Client Service (Internal/External) [20%]

Adopt a pro-active role in establishing State Street as a key component for client success through:

  • Establishing and maintaining client relationships including client communication, report and service delivery, process management and strategy development

  • Understanding client needs/strategies and deliver innovative solutions

  • Building trusting relationships with internal stakeholders and clients

  • Promoting a collaborative cross-business and jurisdiction environment that ensures excellent client service

  • Consulting with internal and external stakeholders to develop solutions

  • Responsiveness and appropriate updates and communication with all stakeholders

  • Updating clients with product development, regulatory changes and State Street initiatives

Business, Product and Operational Solution and Consulting [20%]

Define, review, recommend and document business processes and software requirements for technology initiatives, operating model designs, new products and services and any other client or organizational initiatives.

  • Collect, review and analyse information to make sound recommendations in meeting client or organisational needs

  • Identify and analyse opportunities to improve processes/and or reduce risk areas in order to assist in meeting client or organisational needs

  • Consider broader organisational product offering, leverage of existing products and ensure cost effective and optimal solutions balancing tactical vs. strategic in responding to client issues

  • Production of project documentation as required (initiation, scope, business and IT requirements, change request, project plans, test plans, closure, dashboards, risk and issues log, etc)

Personal Development [10%]

Actively commit to developing yourself and others to drive the competitive advantage achieved through a diverse, engaged and mobile workforce.

  • Keeping abreast of related developments in the industry and providing advice to management and relevant parties

  • Maintaining knowledge of internal system and operational developments

  • Maintaining knowledge of client's product, operational and strategic developments

  • Sharing new information with the team, broader business and management

Experience, Qualifications, Skills and Abilities

  • Deep understanding of financial products and funds management industry especially in the Private Equity and Loans space (Fund of Funds, Loan servicing and Direct investments)

  • Project management experience including management of large complex programs or projects

  • Excellent problem solving with critical thinking skills

  • Strong leadership and organizational skills

  • Ability to multi-task and be responsible for 1 or more tasks / projects

  • Experience in helping clients solve business and operational problems

  • Excellent presentation, communication and relationship management skills

  • Strong time management and prioritisation skills

  • Proven track record for delivering results as part of a dynamic team structure

  • Ability to work well under pressure

  • Accuracy and attention to detail

About State Street

What we do.State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow.We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

  • Program and Project Manager – Client Services, Assistant Vice President

    3 weeks ago

    Singapore STATE STREET BANK AND TRUST COMPANY Full time

    Roles & ResponsibilitiesOverviewWe are looking for an experienced Program Change Manager to join our Client Services Team, based in Singapore. The successful candidate will be managing a program of initiatives including onboarding activities for a key strategic client. The Client Services Team is responsible for excellent service delivery and solutions to...

  • Program and Project Manager

    3 weeks ago

    Singapore State Street Bank And Trust Company Full time

    OverviewWe are looking for an experienced Program Change Manager to join our Client Services Team, based in Singapore. The successful candidate will be managing a program of initiatives including onboarding activities for a key strategic client. The Client Services Team is responsible for excellent service delivery and solutions to our asset owners, asset...

  • Secretary to Vice President

    4 weeks ago

    Singapore Winning Alliance (s) Pte. Ltd. Full time

    Responsibilities:1. Provide secretarial and administrative support to Vice President and the company2. Assist Vice President in correspondence and email communication especially Chinese and English3. Provide travel arrangements support and overseas traveling is required4. Schedule meetings and arrange conference rooms5. Calendar planning and alert President...

  • Assistant Vice President

    3 weeks ago

    Singapore Reeracoen Singapore Pte Ltd Full time

    OverviewSalary7,500 SGD 9,000 SGDIndustryFinance(Banking), Finance(Insurance), Finance(Other)Job DescriptionOur Client is a Japanese Listed Finance Company. They are looking for an Assistant Vice President(Structure Finance) who will report to the Vice President and be responsible for renewable energy origination. What you will be doing - Conduct analysis,...

  • Secretary to Vice President

    4 weeks ago

    Singapore WINNING ALLIANCE (S) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:1. Provide secretarial and administrative support to Vice President and the company2. Assist Vice President in correspondence and email communication especially Chinese and English3. Provide travel arrangements support and overseas traveling is required4. Schedule meetings and arrange conference rooms5. Calendar...

  • Senior Associate/Assistant Vice President, Risk Management

    1 month ago

    Singapore Temasek International Pte Ltd Full time

    Overview Of The Team The Investment Review team is part of Temasek's Portfolio Strategy & Risk Group, that provides independent evaluations of proposals to invest in private and publicly listed companies, across the globe and in a wide range of industries. Roles & Responsibilities In co-operation with investment teams, the Senior Associate...

  • Global Network Management, Vice President

    4 weeks ago

    Singapore State Street Bank And Trust Company Full time

    Who we are looking forState Street is recruiting for a VP to work in our Agent Bank and Cash Correspondent Bank Network Management team. Network Management is part of Product Development. State Street's network consists of over 150 relationships across 103 countries and is an integral part of the operation of the bank with over $42trn in AUCA.Network...

  • Client Advisor, Senior Vice President

    1 month ago

    Singapore Reeracoen Singapore Pte Ltd Full time

    OverviewSalary10,000 SGD 30,000 SGDIndustryFinance(Securities)Job DescriptionOur Client is a local MAS-regulated Investment Company. The role of a Client Advisor, (Senior Vice President) is to be responsible for servicing and advising clients on financials. What you will be doing - Build client relationships based on developing strategies focused on...

  • Deputy to Vice President APAC

    3 weeks ago

    Singapore Royal Embassy Of Belgium Full time

    Flanders Investment & Trade (FIT) is the trade and invest promotion agency, for the northern region of Belgium: Flanders. As the economic powerhouse in Belgium, we rank 13th globally for both exports and imports. Our Singapore office, within the Embassy of Belgium is responsible to support trade relations between Flanders and Singapore. It also serves as the...

  • Senior Investment Associate

    4 weeks ago

    Singapore Selby Jennings Full time

    Senior Investment Associate / Vice President - Private EquityWe are currently working with a leading Singapore based private equity firm who is seeking a Senior Investment Associate / Vice President to be part of their expansion in the SEA.Responsibilities of a Senior Investment Associate / Vice President - Private EquityExecution and negotiation of...

  • Global Network Management, Vice President

    4 weeks ago

    Singapore STATE STREET BANK AND TRUST COMPANY Full time

    Roles & ResponsibilitiesWho we are looking forState Street is recruiting for a VP to work in our Agent Bank and Cash Correspondent Bank Network Management team. Network Management is part of Product Development. State Street’s network consists of over 150 relationships across 103 countries and is an integral part of the operation of the bank with over...

  • Vice President, Talent Management

    3 days ago

    Singapore Sumitomo Mitsui Banking Corporation Singapore Branch Full time

    With the increased focus on talent agenda in the Singapore office and Asia Pacific region, this Vice President position will primarily be responsible for early career programs and other talent management initiatives, reporting to Head of Talent Management. This role is an excellent career opportunity for someone who enjoys designing and shaping talent...

  • Program and Project Manager – Client Services

    4 weeks ago

    Singapore State Street Full time

    OverviewWe are looking for an experienced Program Change Manager to join our Client Services Team, based in Singapore. The successful candidate will be managing a program of initiatives including onboarding activities for a key strategic client. The Client Services Team is responsible for excellent service delivery and solutions to our asset owners, asset...

  • Executive Assistant, President's Office

    4 weeks ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    At NTU, our commitment to research excellence and positive societal impact is led by the Vice President Research Office (VPRO). As we push the boundaries of knowledge and address Singapore's national priorities, we're on the lookout for individuals who embody drive, tenacity, and resourcefulness.We seek a passionate team player who will serve as executive...

  • Vice President, Human Resources

    2 weeks ago

    Singapore L Catterton Singapore Pte. Ltd. Full time

    POSITION OVERVIEWAs a member of the L Catterton Human Resources team, the Vice President, Human Resources Asia will report into the CHRO and will be solely responsible for the HR function for the firm in Asia. Specifically, the Vice President will be responsible for supporting the full end-to-end employee life cycle acting as a trusted advisor to the...

  • Executive Assistant, President's Office

    3 weeks ago

    Singapore Nanyang Technological University Full time

    At NTU, our commitment to research excellence and positive societal impact is led by the Vice President Research Office (VPRO). As we push the boundaries of knowledge and address Singapore's national priorities, we're on the lookout for individuals who embody drive, tenacity, and resourcefulness.We seek a passionate team player who will serve as executive...

  • Vice President, Human Resources

    2 weeks ago

    Singapore L CATTERTON SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesPOSITION OVERVIEWAs a member of the L Catterton Human Resources team, the Vice President, Human Resources Asia will report into the CHRO and will be solely responsible for the HR function for the firm in Asia. Specifically, the Vice President will be responsible for supporting the full end-to-end employee life cycle; acting as a...

  • Program and Project Manager – Client Services

    1 month ago

    Singapore State Street Full time

    OverviewWe are looking for an experienced Program Change Manager to join our Client Services Team, based in Singapore. The successful candidate will be managing a program of initiatives including onboarding activities for a key strategic client. The Client Services Team is responsible for excellent service delivery and solutions to our asset owners, asset...

  • VP, Professional Services APAC

    1 week ago

    Singapore opentext Full time

    OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Associate Vice President, Compliance

    3 weeks ago

    Singapore Fp Global Pte. Ltd. Full time

    A leading financial services firm is seeking a highly skilled and experienced Associate Vice President Compliance to join their Fund Services team in Singapore. This is an exciting opportunity to play a pivotal role in ensuring regulatory compliance within the fund services business.Responsibilities:Oversee and ensure compliance with all applicable laws,...