Customer Service Assistant
4 weeks ago
Job Description:
- Verifies specifications of purchase requests from Engineering department and external customers.
- Price and lead time negotiation with vendors on price, availability, and delivery schedule.
- Coordinate with supplier and production on customer delivery request and ensure proper material flow that support production timeline to meet customer request.
- Compiles records of items purchased or transferred between departments, prices, deliveries, and inventories.
- Indoor sales handling customer requests.
- Cost Analysis and quotation generation and order acknowledgments.
- Ensure proper posting and closing of monthly Sales Orders
- Production delivery schedule planning and updates.
- Assist the Operation Manager and Customer Service Executive in daily work which involve customer service, procurement, supplier management and production planning and office administrative.
Requirements
- Minimum 1 year working experience.
- Effectively bilingual in English and Mandarin to liaise with Mandarin speaking clients/vendors
- Strong ability to work independently as well as within a team
- Willing to learn new things and positive attitude.
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