Customer Service Assistant

4 weeks ago


Singapore Incavo Pte Ltd Full time

Job Description:

  • Verifies specifications of purchase requests from Engineering department and external customers.
  • Price and lead time negotiation with vendors on price, availability, and delivery schedule.
  • Coordinate with supplier and production on customer delivery request and ensure proper material flow that support production timeline to meet customer request.
  • Compiles records of items purchased or transferred between departments, prices, deliveries, and inventories.
  • Indoor sales handling customer requests.
  • Cost Analysis and quotation generation and order acknowledgments.
  • Ensure proper posting and closing of monthly Sales Orders
  • Production delivery schedule planning and updates.
  • Assist the Operation Manager and Customer Service Executive in daily work which involve customer service, procurement, supplier management and production planning and office administrative.

Requirements

  • Minimum 1 year working experience.
  • Effectively bilingual in English and Mandarin to liaise with Mandarin speaking clients/vendors
  • Strong ability to work independently as well as within a team
  • Willing to learn new things and positive attitude.


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