Manager, International Admissions

2 weeks ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Responsibilities

Partnership Management
  • Contribute to the planning and execution of outreach activities.
  • Send periodic updates to principals and further education counselors of high school partners.
  • Plan and coordinate marketing and outreach activities in new targeted countries while deepening penetration in traditional markets.
  • Establish and cultivate strong relationships with top schools through regular engagement for instance sending of EDM and relevant updates on their graduates studying in NTU.
  • Get prompt feedback from partners on political and economic changes on the ground that might affect admissions results.
  • Execute and adapt marketing campaign in different overseas markets based on differences on the ground.


Marketing and Event Management
  • Work with team in conducting outreach activities based on outreach schedule and liaise with stakeholders to ensure successful conduct.
  • Organize outreach visits to partner schools and coordinate with faculty representatives from colleges.
  • Host foreign visitors from partner institutions and handle walk-ins by prospective applicants and their parents.
  • Work with MOS team to ensure that marketing collaterals are updated and appropriately stocked.

Admissions application and selection
  • Understand the education systems in new markets and propose admissions selection criteria based on market practices, intake targets, and applicant quality.
  • Work with supervisors and schools to manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.
  • Update and adhere to admissions policies and Standard Operating Procedures (SOP).


Supervisory
  • Coach a team of at least 2 support staff and temporary staff in processing applications and answering queries.
  • Select, hire, and supervise temporary staff.
  • Participate in work improvement projects.


Administrative
  • Work closely with team members in delivering excellent service to internal and external customers.


Requirements
  • A degree from a recognized university.
  • At least 7 years' relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.
  • At least 4 to 6 years supervisory experience and in managing a team with more than 1 direct report.
  • Prior experience in business development, partner and/or event management.
  • Proficient in MS Office applications and data analytics.
  • Good communication skills with an excellent command of written and spoken English with public speaking experience.
  • A strong collaborator - ability to work well in within the team and with key stakeholders.
  • Possess exceptional organizational skills - the ability to multi-task and meet tight deadlines.
  • Possess strong analytical, interpersonal and customer service skills.


Hiring Institution: NTU

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