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Case Management Officer, Medical Affairs

2 months ago


Singapore Recruit Express Pte Ltd Full time

Salary:Up to $4500 (Depending on experience) 

Job Scope:

  • Screen all new admissions daily to identify cases for case management / receive referral from the ward.
  • Assess and Identify patients' medical, psychological, social, environmental, vocational and financial needs.
  • Synthesize assessment information to prioritize care needs and develop care plans.
  • Formulate plans of patient care in collaboration with clinicians, other health care members, and patient/family.
  • Implement, monitor and evaluate the patients response to treatment/care plan and revising it as needed.
  • Integrate and coordinate the activities of multiple discipline services or resources needed by patients/families.
  • Ensure patients' diagnostic tests, treatments, and consultations take place promptly and in proper sequence.
  • Initiate, implement and coordinate the discharge planning process for patients timely and appropriately.
  • Act as the point of contact and a liaison between the patient, family and the hospital.
  • Identify system, practice, patient, and community issues and implement appropriate remedial actions to address deficiencies found.
  • Provide education, information, resources and support related to case management functions.
  • Establish a framework for data collection and analysis on care delivery process for variance management.
  • Advocate for patients if required.
  • Conduct training & education on case management for doctors, nurses and paramedical professionals.
  • Provide support to QA and clinical services committees in functions such as organizing meetings, preparing relevant reports for meetings, recording minutes and ensuring that follow-up actions are taken after meetings.
  • Conduct clinical audits for various clinical work processes, case notes audit / review, audits to look into problem cases / areas and ad-hoc audits as chosen by the various QA related committees.
  • Conduct ad hoc audits/ surveys initiated by QA and clinical service committees.
  • Actively involved in departmental Incidence Report activities.

Job Requirements:

  • Degree in Nursing or equivalent.
  • Min. 3-4 years relevant experience in Acute care hospital preferred 

For interested applicants, please send your updated resume to: melissa@recruitexpress.com.sg
All candidates information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599