Head of Compliance, Asia

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Job Type: Permanent - Full Time

Location: Singapore

Job Category: Insurance & Superannuation

Job Description

Let's grow together

Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travellers every year, making sure we are there every step of their journey.

Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2600 employees with teams in North America, Europe, Latin America and Asia Pacific.

Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.

Please note that this role can be based in either Singapore or Hong Kong.

What's the job?

As Head of Compliance, Asia for Zurich Cover-More, you'll lead the regional compliance strategy across our travel insurance and assistance businesses in Asia. This is a senior leadership role responsible for ensuring regulatory alignment, embedding Zurich Cover-More Compliance frameworks, and fostering a strong culture of integrity and accountability across diverse markets.

• You will oversee the implementation of Zurich Group Compliance frameworks across Asia business ensuring alignment with global standards and local regulatory requirements. In addition, you will have Compliance oversight and act as main Compliance contact for our global service centre unit in Kuala Lumpur (Malaysia).
• You will lead regional compliance risk assessments, identifying and managing risks through effective controls, training, and governance and play a key role in terms of Compliance interaction with other Zurich Businesses in the region that support the Zurich Cover-More travel business.
• You will enhance, maintain and coordinate the compliance control environment across multiple jurisdictions, including Singapore, Hong Kong, Malaysia, China, and others.
• You will support the business in meeting obligations under local financial services regulations, consumer protection laws, and underwriter requirements as well as outsourcing regulations.
• You will design and execute the regional compliance assurance plan, including monitoring, testing, and reporting.
• You will assess and manage compliance incidents and breaches, ensuring timely remediation and escalation.
• You will advise the business on conduct risks related to products, distribution agreements, and marketing practices.
• You will prepare and present compliance reporting to local boards, governance bodies, and Zurich Cover-More senior management.
• You will stay ahead of regulatory developments and industry trends across the region.
• You will collaborate with Legal, Risk, Audit, and other assurance functions to ensure an integrated approach to governance and oversight.
  
  

What are we looking for?

We're looking for a strategic compliance leader with deep regional expertise and a passion for governance.

• You will bring 10+ years of experience in financial services and regulatory compliance across Asia, ideally with a strong understanding of the insurance and more specifically travel insurance industry.
• You will have familiarity with regulatory environments in key markets such as Singapore, Malaysia, China, Hong Kong and others.
• You will hold a degree in law, business, economics, or a related field; relevant certifications are highly desirable.
• You will demonstrate strong analytical skills and the ability to deliver clear, actionable insights.
• You will be an excellent communicator, able to engage and influence stakeholders across cultures and seniority levels.
• You will have experience working in complex, matrixed organizations and managing cross-border compliance initiatives.
• You will bring a collaborative mindset, high integrity, and a commitment to continuous improvement.
  
  

Why choose us?

We value optimism, caring, togetherness, reliability, and determination.

We have more than 2900 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

We Also Offer Some Fantastic Benefits Including

• Flexible working opportunities
• Personal and family insurance coverage
• Employee rewards and recognition schemes
• Comprehensive personal, family, and special leaves
• Education and professional development
• Flexible benefits
  
  

Apply today and let's go great places together

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionLegal
• IndustriesInsurance

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