Enrichment Centre Manager

3 weeks ago

Singapore DNC (EDUCATION) PTE. LTD. Full time
Roles & Responsibilities

About the Role

As a Centre Manager at MindSpace, you'll play a strategic leadership role in driving the success of your centre(s). Your focus? Increasing enrolments and delivering an exceptional experience for both parents and students (our Champs).

You'll lead a team of operations staff and trainers, ensuring smooth day-to-day operations, high-quality programme delivery, and top-tier customer satisfaction.

Key Responsibilities
1. Sales & Enrolments (Primary KPI)
  • Lead and manage all enrolment activities: parent consultations, centre tours, follow-ups, and closing new sign-ups/renewals
  • Work closely with the marketing team to develop lead generation strategies
  • Track and analyse enrolment data to identify trends, gaps, and opportunities
2. Customer Experience & Relationship Building (Primary KPI)
  • Be the main point of contact for all parent communication and engagement
  • Build strong, trusting relationships with parents and Champs
  • Foster a professional, service-driven culture within your centre
  • Drive parent testimonials and Google reviews
3. Team Leadership & Staff Management
  • Supervise and support your team to uphold service and performance standards
  • Conduct regular performance check-ins and reviews
  • Guide staff through daily problem-solving and operations
4. Centre Operations & Programme Quality (Secondary KPI)
  • Oversee daily operations to ensure smooth class and event execution
  • Uphold programme quality in line with Champion Gold Standards
  • Ensure readiness of teaching spaces, student safety, and learning materials
  • Oversee payroll verification and centre documentation
5. Administrative Reporting & Financial Tracking
  • Maintain accurate enrolment, invoicing, and payment records
  • Submit regular centre performance and operational reports to the Centre Director
6. Other Duties
  • Carry out other tasks as assigned by the Centre Director or Senior Centre Manager
Job Requirements
  • Diploma or Degree in Business Management or related field
  • Minimum 5 years of experience in the education/enrichment sector
  • At least 2 years in a supervisory or leadership role
  • Proven track record in sales, customer service, and centre operations
  • Strong leadership, communication, and interpersonal skills
  • Highly organised, proactive, and results-driven
  • Comfortable with CRM systems and basic reporting tools
  • Willing to work weekends and evenings
  • Strong problem-solving and decision-making ability
  • Passionate about education and creating positive learning experiences
What We Offer
  • Competitive salary package with performance incentives
  • Career growth opportunities within a well-established education brand
  • Training and professional development support
  • A dynamic, supportive work environment
How to Apply

Send your detailed resume to dnc.hr@mindchamps.org with the subject line:

"Application – Enrichment Centre Manager"

Tell employers what skills you have

CRM
Lead Generation
Childcare
Leadership
Microsoft Office
Teaching
Customer Experience
Interpersonal Skills
Trusting Relationships
Invoicing
Selling
Payroll
Sales Process
Strategy
Gold
Team Leadership
Customer Satisfaction
Customer Service
Staff Management

  • Enrichment Centre Manager

    2 weeks ago

    Singapore BUDDING ACE EDUCATION & ENRICHMENT PTE. LTD. Full time

    Enrichment Centre Manager Job Description: Passionate about education and making a difference in young learners' lives? Join us as an Enrichment Centre Manager at Eye Level Learning Centre, a leading educational institution. Our mission is to foster a love for learning, inspire creativity, and nurture each child's potential. **Responsibilities**: 1....

  • Enrichment Centre Manager

    1 week ago

    Singapore DNC (EDUCATION) PTE. LTD. Full time

    **About the Role**: As an **Enrichment Centre Manager**at MindChamps Enrichment Academy, you will take on a strategic leadership role to drive the success of your centre(s). Your main priorities will be **increasing enrolments**and **delivering an exceptional parent and student (Champ) experience**. You will lead a team of operations staff and trainers,...

  • Enrichment Centre Manager

    6 days ago

    Singapore FIRST KONNECTION PTE. LTD. Full time

    We are seeking a driven Enrichment Centre Manager to lead centre growth and deliver exceptional parent and student experiences. This is a leadership role with a strong focus on enrolment sales and customer relationship management , while ensuring smooth daily operations. Key Responsibilities 1. Sales & Enrolments (Primary KPI) Conduct parent...

  • Enrichment Centre Manager

    2 weeks ago

    Singapore TALENTS@WORK PTE. LTD. Full time

    Roles & Responsibilities Highlights Location - Tampines 3 Weekdays & 2 Weekends AWS + Performance Bonus Job Responsibilities Oversee daily centre operations—managing staffing schedules, ensuring programme delivery (academic support, enrichment, holiday activities), coordinating logistics, and upholding safety standards Ensure smooth...

  • Enrichment Centre Manager

    4 days ago

    Singapore TALENTS@WORK PTE. LTD. Full time

    Job Overview We are looking for a proactive Enrichment Centre Manager to manage daily operations, ensure smooth class delivery, and maintain excellent customer service, with the ability to teach when needed Key Responsibilities Oversee daily centre operations, scheduling, and staffing. Lead and support the teaching team. Ensure class quality and...

  • Enrichment Centre Manager

    2 days ago

    Singapore TALENTS@WORK PTE. LTD. Full time

    **Highlights** - Location - Tampines - 3 Weekdays & 2 WeekendsAWS + Performance Bonus **Responsibilities**: - Oversee daily centre operations—managing staffing schedules, ensuring programme delivery (academic support, enrichment, holiday activities), coordinating logistics, and upholding safety standards - Ensure smooth execution of curriculum-based...

  • Preschool Enrichment Centre Manager

    2 weeks ago

    Singapore De Kinder Club Full time

    De Kinder Club is a premier early years enrichment space for all kids aged 6 months to 6 years old, especially focusing on sensory play. **Roles and Responsibilities**: - Oversee the day to day operations of a preschool enrichment centre - Handle walk-ins and new enquiries on the classes offered by the centre - Prepare financial and centre reports (e.g....

  • Preschool Enrichment Centre Manager

    8 hours ago

    Singapore De Kinder Club Full time

    De Kinder Club is a premier early years enrichment space for all kids aged 6 months to 6 years old, especially focusing on sensory play. **Roles and Responsibilities**: - Oversee the day to day operations of a preschool enrichment centre - Handle walk-ins and new enquiries on the classes offered by the centre - Prepare financial and centre reports (e.g....

  • Enrichment Centre Manager

    1 week ago

    Singapore - Full time

    Overview We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for both parents and students. Key Responsibilities Sales & Enrolments...

  • Enrichment Centre Manager

    2 days ago

    Singapore FIRST KONNECTION PTE. LTD. Full time

    We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for both parents and students.Key Responsibilities 1. Sales & Enrolments (Primary KPI) ...