Enrichment Centre Manager

5 days ago


Singapore FIRST KONNECTION PTE. LTD. Full time

We are seeking an experienced Enrichment Centre Manager to lead operations, enrolment growth, and parent engagement at our centres. You will play a pivotal role in driving new student sign-ups, managing day-to-day centre operations, and ensuring a high-quality experience for both parents and students. Key Responsibilities 1. Sales & Enrolments (Primary KPI) Lead enrolment activities: parent consultations, centre tours, follow-ups, and closing new sign-ups/renewals. Work with marketing to develop lead generation strategies. Track enrolment data and identify opportunities to maximise conversions. 2. Customer Experience & Parent Relationships Act as the primary contact for parents, handling queries and resolving concerns. Build long-term trust and rapport with parents and students. Encourage parent testimonials and online reviews. 3. Team Leadership & Staff Supervision Lead and coach centre staff, ensuring service and performance standards are met. Conduct regular check-ins, reviews, and guide staff in daily operations. 4. Centre Operations & Programme Quality Oversee daily centre operations, including class/event readiness. Ensure safety, compliance, and smooth programme delivery. Monitor payroll verification and centre documentation. 5. Reporting & Administration Maintain accurate enrolment, invoicing, and



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