
Customer Service Ambassador
4 weeks ago
The 67 Pall Mall Customer Service Ambassador will greet and welcome guests and Members appropriately, guiding them correctly to their desired destination.
Key areas of responsibility
- Understanding of the booking system to confidently make reservations for the Members.
- Confident communication via phone, email, or in person.
- Polite and friendly greeting of incoming guests.
- Showing the guests to their table once it is ready, seat them.
- Ability to liaise between the diners and other members of the staff to ensure the customer receives satisfying service.
- Drawing up booking schedule sheets
- Completing daily reports
- Minor cleaning duties of the reception area.
Requirements
- Good customer service skills, honesty, and reliability.
- Previous experience of working with the public, particularly in a customer service role.
- Have a polite and helpful manner.
- Be honest and trustworthy.
- Have a smart personal appearance.
- Be well organized.
- Be reliable and responsible.
- Use initiative for recognizing when additional tasks need to be done.
- Can work well alone and in a team.
- Can deal with busy times calmly and professionally.
(We regret that only shortlisted candidates will be notified.)
Customer Service Skills
Excellent Communication Skills
Gourmet
Microsoft Office
Housekeeping
Drawing
Cakes
Reliability
Approachable
Inventory Management
Packaging
Cashiering
Team Player
Customer Service
Able To Work Independently
Brand Awareness
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