Data Center Operations Site Lead

3 weeks ago

Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time
Roles & Responsibilities

Job Description & Requirements

Overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

  • Lead a team of contractors or vendors and support in the daily data centre operations
  • Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
  • Monitor critical facilities and infrastructure system alerts and perform necessary escalation
  • Perform incident management and escalation pertaining to any facilities and system downtime
  • Manage and administer the service desk operations
  • Ensure the implementation of safe systems on site activities.
  • Liaison in regard to utilities, building services / facilities and systems issues
  • Assist in the planning and execution of disaster recovery activities
  • Administer and ensure building records, licenses, permit and etc are properly documented.
  • Ensure procedures, processes and service level are being followed for any service delivery and operations
  • Periodic review of the data centre operations and report any gaps and issues
  • Prepare and update of Data Centre and Service Desk monthly report
  • Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

  • Possess a Diploma in Computer Science or equivalent
  • Possess Data Centre Certifications such as Certified Data Centre Professional
  • Possess at least 3 years' experience in Data Centre Operations, Facilities Monitoring & Management
  • Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
  • Familiar with Service Desk operations and incident management process
  • Basic understanding on the operation of MEP systems
  • Resourceful, analytical and problem solving skill
  • Good communications and interpersonal skills
Tell employers what skills you have

Troubleshooting
Water
Leisure
Experimentation
Data Center
Interpersonal Skills
Problem Solving
Building Services
Online Travel
Service Level
Service Desk
Real Estate
Acquisitions
Disaster Recovery
Incident Management
Service Delivery

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