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Supervisor, Airfreight

4 weeks ago

Singapore SEAFRIGO SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Job Description:

We are seeking a driven and experienced Airfreight Supervisor to join our dynamic team of freight professionals, specialising in perishable logistics. This is a unique opportunity to be part of a fast-growing, global freight forwarder with a clear vision to become the market leader in perishable air cargo.

In this role, you will:

  • Lead and manage a small operations team across multiple shifts, ensuring 24/7 coverage and service excellence.
  • Oversee daily airfreight import and export activities, with a focus on perishables including food, dairy, seafood, and floral shipments.
  • Ensure compliance with all Singapore import/export regulations and relevant health and food safety standards.
  • Possess strong working knowledge of regulations for importing/exporting from countries including Australia, New Zealand, United Kingdom, France, Italy, and the United States.
  • Take full responsibility for the profitability of the airfreight department, including vendor negotiation, cost control, and margin management.
  • Liaise with subcontractors, airlines, ground handlers, and government agencies.
  • Establish and maintain strong relationships with customers through proactive communication and hands-on support.
  • Be willing and available to respond to urgent shipment issues, including late-night or early-morning operations, and to travel to the airport office when required.
  • Ensure correct packing requirements are met for different product types based on destination and product category.
  • Provide guidance, support, and training to junior staff.
  • Attend customer and industry functions as required to strengthen commercial relationships.
  • Represent the company with professionalism and enthusiasm to build partnerships with vendors and clients.
  • An interest in the food sector is a plus and will be viewed favourably.

Requirements:

  • Minimum 5 years of experience in airfreight perishable logistics within Singapore.
  • Proven team leadership and operational planning experience.
  • Strong knowledge of TMS (Transportation Management Systems); CargoWise experience is an advantage.
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Excellent spoken and written English. Additional languages such as French or Tamil are a plus.
  • Highly organised, solution-oriented, and able to perform under pressure.
  • Strong interpersonal skills – a team player who is proactive, self-motivated, and adaptable.
  • Willingness to attend work functions, customer events, and represent the company externally.
Tell employers what skills you have

Outlook
Vendor Negotiation
Food Safety
Transportation Management
PowerPoint
TMS
Team Leadership
French
Operational Planning
Excel
Team Player
Microsoft Word
Proactive Communication
Service Excellence
Cost Control
Tamil