Service Captain
4 days ago
JOB DESCRIPTION
Job Title : Service Captain
FOOD SERVICES SERVICE CREW
Job Description & Requirements
Restaurant Captain
$3,200 - $3,500 per month
Full time
Roles & Responsibilities
Service Captain (1-Michellin)
Introduction:Located in the heart of Singapore, CHALEUR is a Michelin-starred France Japanese fine-dining restaurant known for its innovative take on traditional Elegance cuisine. With the finest seasonal ingredients coming from all over Japanese & France with unique cooking techniques to create refined yet soulful dining experiences. Our team is dedicated in delivering impeccable service and memorable moments for every guest.
· Industry / Organization Type: Food & Beverage
· Working Location: Central Area at Neil Road
· Working Hours: 5 days (Tuesday to Saturday)
· Basic Salary from $3200 to $3500
Key Responsibilities:
Service Supervision:
- Lead and supervise service staff, Ensure prompt and attentive service to guests.
Customer Relations:
- Greet and interact with guests, responding to guest feedback & resolve customer complaints
Service Standards:
- Maintain high service standards, adhering to establishment's policies and procedures.
- Conduct regular service checks to ensure quality.
Staff Management:
- Train, coach, and evaluate service staff performance.
Communication:
- Liaise between front-of-house and back-of-house staff. Communicate menu changes, promotions, and events.
Operations:
- Manage table assignments, reservations, and seating.
- Monitor dining area cleanliness and ambiance.
Quality Control:
- Ensure accuracy of orders, billing, and payment processing.
**Social Media: (Advantage)
1. Manage restaurant's social media accounts (Instagram, Facebook)
2. Create and schedule posts showcasing menu items, promotions, and events.
3. Respond to online customer inquiries and reviews.
4. Monitor and analyse social media metrics (engagement, followers, etc.)
Required Skills and Qualifications:
- Good command of spoken and written English
- Understand and speak basic Mandarin
- Pleasing, Mature & Cheerful personality
- Excellent guest service skills
- Good knowledge of food and beverage service – Willing to learn
- O' Level or Diploma in Hotel Management or related field
- 2-3 years of work experience in F&B similiar
For faster response please send your resume via: admin@restaurantchaleur.com
Tell employers what skills you haveAlways Punctual
Ingredients
Quality Control
Written English
Restaurants
Cooking
Social Media
Fine Dining
Attentive
Wine
Customer Service
Staff Management
Hotel Management
Customer Relations
Japanese
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