Part-Time Guest Service Assistant

4 weeks ago


Singapore TEHC LEISURE PTE. LTD. Part time
Roles & Responsibilities

JOB OVERVIEW:

We're looking for a Part-Time Guest Service Assistant to join our team at the new golf driving range in Joo Koon. You'll be the first point of contact, greeting customers, managing bookings, and ensuring a smooth experience. If you're friendly, enthusiastic, and passionate about customer service with an interest in golf or sports, we'd love to hear from you

JOB SPECIFICATIONS:

  • Available to work flexible hours, including weekends and public holidays (in-house meals provided).
  • No experience required, though prior experience in customer service or hospitality is a plus.
  • Proficiency in English and Chinese to interact with foreign customers and stakeholders.
  • Strong communication skills with a friendly, proactive, and customer-focused attitude.
  • Proficient in Microsoft Office.

KEY RESPONSIBILITIES:

  • Greet and welcome guests, assist with check-ins and equipment rentals.
  • Answer calls, manage customer requests, and provide information about services, promotions, and events.
  • Maintain a clean, organized front desk and guest facilities.
  • Address guest feedback and resolve concerns promptly and professionally.
  • Promote membership packages and upsell services when appropriate.
  • Collaborate with the team to ensure smooth operations and excellent customer service.
  • Participate in ongoing training to enhance skills and knowledge.
Tell employers what skills you have

Front Office
Upselling
Microsoft Office
Leisure
Golf
Selling
Customerfocused
Cashiering
Communication Skills
Customer Service
Service Excellence
Hospitality

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