
Production Support Analyst
3 weeks ago
Mandatory Skill: MS SQL DBA, Always-on, Performance Tuning
Core Database Administration
• Manage and maintain SQL Server instances across development, QA, and production environments.
• Configure and support Always-On Availability Groups, failover clusters, and other HA/DR solutions
• Perform database installations, upgrades, patching, and migrations across SQL Server versions (2008–2019)
• Conduct performance tuning using indexing strategies, query optimization, and monitoring tools like SQL Profiler and Extended Events
BAU (Business-As-Usual) Support
• Provide L3-level support for escalated tickets from L2 teams, including incident resolution and root cause analysis
• Participate in 24x7 production support, including weekend and off-hours coverage for outages and scheduled activities
• Troubleshoot issues related to login failures, port conflicts, TLS/SSL handshakes, and cross-server connectivity
• Coordinate with infrastructure teams (eg, firewall/DNS) to resolve network-related SQL issues
Monitoring & Reporting
• Set up and maintain automated alerts, health checks, and performance dashboards.
• Redesign and automate SQL reports based on business requirements
• Document resolution steps and best practices in centralized knowledge bases
Testing & Deployment
• Support UAT data setup for bug fixes and application releases
• Coordinate deployments to UAT and production environments in collaboration with development and infrastructure teams.
• Participate in Change Advisory Board (CAB) meetings for approval of DB changes
Security & Compliance
• Configure and maintain user roles, permissions, and SQL security policies.
• Provide audit deliverables for internal and external audits
Ensure compliance with organizational standards for data integrity and access control
Tell employers what skills you haveUAT
MSSQL
Scripting
Unix
Access Control
SQL
Database Administration
Application Support
SQL Server
Performance Tuning
DNS
Linux
Business Requirements
-
2nd Line Support Analyst
1 week ago
Singapore Informa Global Support Full timeCompany Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...
-
Treasury System Support Analyst
3 days ago
Singapore GMP Group Full timeTreasury System Support Analyst (Production Support)About the job Treasury System Support Analyst (Production Support)Responsibilities: Provide functional and technical expertise for treasury and in-house
-
Production Support Analyst
1 week ago
Singapore SAKSOFT PTE LIMITED Full timeExperience: 3 to 5 Years Role: Production Support Analyst **Responsibilities**: - Design appropriate metrics for reporting on key performance and quality indicators - Test, maintain and recommend software improvements to ensure strong functionality and optimization Work with production support team members to conduct root cause analysis of issues, review...
-
Production Support Analyst
2 weeks ago
Singapore SAKSOFT PTE LIMITED Full timeExperience: 3 to 5 Years Role: Production Support Analyst **Responsibilities**: - Experienced in Microsoft Dynamics CRM, MS SQL Server, Unix, Oracle with Production Support and Administration experience primarily in L2 Support role. - Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for...
-
Production Support Analyst
2 weeks ago
Singapore beBeeProduction Full time $3,200 - $4,200Production Support Analyst RoleWe are seeking a skilled Production Support Analyst to join our team on a 1-year contract. The ideal candidate will have strong hands-on experience with SQL and Linux, excellent problem-solving skills, and a passion for delivering high-quality results.This role involves working closely with the development team to perform...
-
Product Support Analyst
1 week ago
Singapore Visa Full timeCompany Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...
-
Production Support Analyst
7 days ago
Singapore SAKSOFT PTE LIMITED Full time**Experience**: 3-5 Years **Role**: Production Support Analyst **Key Skills**: UNIX / open, AS/400 and mainframe **Key Responsibilities**: - Investigate production issues, respond based on production defect severity SLAs. - Manage and respond to users on timely manner. - Log incident ticket for production issues and user queries - Follow up on defect and...
-
Support Analyst
7 days ago
Singapore Shell Infotech Full time**Support Analyst**: **Requirement Title**: Support Analyst **Function**: Java Technologies **No of position**: 1 **Experience: **3.00 - 12.00 (years) **Availability: **Short Period **Location: **Singapore **Status: **Open **Support Analyst - Contract**: **RESPONSIBILITIES** 1) Work in fast paced environment for bank or financial house. 2) Having...
-
Production Support Analyst
23 hours ago
Singapore SAKSOFT PTE LIMITED Full time**Experience**:6-9 Years **Role**:Production Support Analyst **Key Skills**: - Microsoft Dynamics CRM, MS SQL Server, Unix, Oracle with Production Support and Administration experience primarily in L2 Support role **Key Responsibilities**: - Deliver a 1st class Production Support service to Channel’s stakeholders - Response and resolve incidents,...
-
Production Support Analyst
1 week ago
Singapore SAKSOFT PTE LIMITED Full timeExperience: 3-5 years of relevant experience Role: Production Support Analyst **Key Skills**: Open System / Unix & L2 prod supt **Key Responsibilities**: - Responsible for BAU production support for key / certificate renewal activities - Responsible for Group RDR / In-Country DR / external business partner BCP support for pre-test and actual run -...